Avaya 1692 IP manual Holding Calls

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Call Handling Features

Holding Calls

To hold a call:

●During a call, press the Hold soft key (you might need to press the More soft key first, if Hold is not visible).

The status LEDs blink red to indicate that the call is on hold.

To resume the held call, select the call appearance using the Up/Down Scroll keys, and then press the Select key.

Muting Calls

To mute a call:

●During a call, press the Mute key.

The status LEDs turn solid red to indicate that the call is muted. You can still hear the other person, but they cannot hear you.

To turn off Mute, press the Mute key again.

Transferring Calls

To transfer a call:

1.During a call, press the Transfer soft key (you might have to press the More soft key first, if Transfer is not visible).

The call is placed on hold.

2.Dial the number to which you want to transfer the call.

3.When you hear ringing, press the Transfer soft key again.

(To cancel the transfer, use the Up/Down Scroll keys to select the call to be transferred, and then press the Select key.)

Note:

You can automatically transfer a call without completing step 3. After you complete step 1, press the Transfer soft key. Then, complete step 2. The call automatically transfers to the number you specified.

1692 IP Conference Phone User’s Guide

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Contents Release User’s Guide IP Conference PhoneTrademarks Contents Safety Notices Index Overview Issue DateHow to Use This Document About This GuideDocument Organization Conventions UsedConference Related Documents About This Guide IP Conference Phone User’s Guide Nov Introducing Your Avaya 1692 IP Conference Phone IntroductionAvaya 1692 IP Conference Phone Phone Components Description Icon Description Component DescriptionExtension Microphones Using Your Avaya 1692 IP Conference Phone General Notes on Use of the 1692 IP Conference PhoneMaking Calls Call Handling Features Receiving CallsEnding Calls Holding Calls Dropping Calls Changing the VolumeServer Administered Features Page Accessing the Main Menu Avaya 1692 IP Conference Phone OptionsUpdating the Ring Tone Accessing System Information Setting the Display ContrastAccessing System Information Page Tones Meaning Interpreting Ringer TonesProblem/Symptom Suggested Solution Basic Troubleshooting ChartResetting and Power Cycling the 1692 IP Conference Phone If you want to Then Safety Notices Use of IP Networks through the Pstn Safety and Compliance Industry Canada ICCE and Vcci Mark New Zealand Telepermit PTC General WarningIP Conference Phone User’s Guide Nov 2009 Safety Notices 30 1692 IP Conference Phone User’s Guide Nov Contrast, updating IndexIndex 32 1692 IP Conference Phone User’s Guide Nov
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