Radio Shack 900 MHz owner manual Troubleshooting, Problem Suggestion

Page 27

43-749.fm Page 27 Tuesday, September 5, 2000 11:24 AM

ˆTroubleshooting

We do not expect you to have any problems with your answering system, but if you do, these suggestions might help.

 

 

 

Problem

 

 

 

Suggestion

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low volume or unusual sounds.

Someone has picked up another phone on the same line. Hang

 

 

 

 

 

 

up the other phone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Severe noise interference.

Press CH/SELECT to change the channel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keep the handset away from computers, remote control toys,

 

 

 

 

 

 

 

wireless microphones, alarm systems, intercoms, room moni-

 

 

 

 

 

 

 

tors, fluorescent lights, and electrical appliances.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Move the handset to another location or turn off the source of

 

 

 

 

 

 

 

interference.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The phone cannot be operated at a

Lift the base’s antenna to a vertical position.

 

 

 

 

 

useful distance from the base

 

 

 

 

 

 

 

 

 

 

Be sure neither antenna is touching a metal surface.

 

 

 

 

 

because the signal becomes weak or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return the handset to the cradle, and recharge the battery

 

 

 

 

 

noisy (handset’s range has

 

 

 

 

 

decreased).

pack. Replace the battery pack if necessary (see “Replacing the

 

 

 

 

 

 

Battery Pack” on Page 30).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The phone does not work or works

Be sure the base’s phone line cord and AC adapter are cor-

 

 

 

 

 

poorly.

rectly and securely connected, and the battery pack is charged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset battery pack does not

Check the charging contacts on the handset and base. If they

 

 

 

 

 

charge.

are dirty, clean them with a pencil eraser.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure the battery pack is connected correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the battery pack.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset does not ring or receive

Move the handset closer to the base.

 

 

 

 

 

a page.

 

 

 

 

 

 

 

 

 

 

Lift the base’s antenna to a vertical position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure the battery pack is charged. (If the battery power is too

 

 

 

 

 

 

low, it does not have enough power to light the display.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Move the base away from other electrical devices and sources

 

 

 

 

 

 

of noise.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset stops working or works

Move the handset closer to the base.

 

 

 

 

 

poorly during a call.

 

 

 

 

 

 

 

 

 

 

Lift the base’s antenna to a vertical position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure the battery pack is charged. (If the battery power is too

 

 

 

 

 

 

low, it does not have enough power to light the display.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the base loses power while the handset is away, the security

 

 

 

 

 

 

 

access-protection code might change. Restore power to the

 

 

 

 

 

 

 

base, then place the handset back on the base. The CHARGE/

 

 

 

 

 

 

IN USE indicator lights, indicating that the code is set again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the charging contacts on the handset and base. If they

 

 

 

 

 

 

 

are dirty, clean them with a pencil eraser.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Image 27
Contents MHz Digital Spread Spectrum Digital Answering System Contents Answering System Operation Telephone Features FeaturesAnswering System Features Read this Before InstallationImportant Caller ID Information FCC Statement Important Safety InstructionsFm Page 7 Tuesday, September 5, 2000 1124 AM Mounting the Phone InstallationOn a Desk Top Connecting and Charging the Battery Pack Setting the Dialing Mode Setting the Number of Rings Setting the HANDSET’S Ringer TONE/VOLUMETurning the BASE’S Ringer on and OFF Setting Auto Talk Setting the DAY/TIMETelephone Operation Turning Caller ID/CALL Waiting on or OFFStoring Your Area Code Adjusting the Handset Volume Answering Calls with the SpeakerphoneSelecting the Channel Using Redial Switching Between the Handset and SpeakerphoneUsing Both the Handset and Speakerphone Using FlashPaging Using a HeadsetStoring a Name and Number in Memory Memory DialingEditing or Deleting a Number in Memory Entering a PauseReviewing Memory Numbers Caller ID Operation Dialing a Memory NumberReviewing Caller ID Records Storing a Caller ID Record to Memory Caller ID MessagesADDING/DELETING the Area Code Dialing Numbers from a Caller ID RecordSelecting the Outgoing Message Setting the Record TimeAnswering System Operation Deleting Caller ID RecordsSetting the Answering System to Answer Calls Screening CallsRecording Incoming Messages Recording a Memo Recording a ConversationPlaying Messages Adjusting the Answering SYSTEM’S Volume Deleting MessagesRemote Operation Using Remote Commands Problem Suggestion TroubleshootingBe sure the battery pack is correctly connected Care and Maintenance Replacing the Battery Pack Lightning FCC Wants YOU to KnowLimited One-Year Warranty