Honeywell 9900 manual Customer Support, Online Technical Assistance

Page 167

13

Customer Support

Technical Assistance

If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office:

North America/Canada

Telephone: (800) 782-4263

(8 a.m. to 6 p.m. EST)

Fax number: (315) 554-6705

E-mail: natechsupport@handheld.com

Latin America

Telephone: (803) 835-8000

Telephone: (800) 782-4263

E-mail: latechsupport@handheld.com

Brazil

Telephone:	+55 (21) 3535-9100
Fax:	+55 (21) 3535-9105
E-mail:	brsuporte@handheld.com

Mexico

Telephone: (803) 835-8000

E-mail: latechsupport@handheld.com

Europe, Middle East, and Africa

Telephone:	+31 (0) 40 7999 393
Fax:	+31 (0) 40 2425 672
E-mail:	euro.support@handheld.com

Asia Pacific

Telephone - Hong Kong:	+852-3188-3485 or 2511-3050
Telephone - China:	+86 21 6361 3818
E-mail:	aptechsupport@handheld.com

Japan

Telephone: +813 5770-6312

E-mail: aptechsupport@handheld.com

Malaysia

Telephone: +603-6201-7020

E-mail: aptechsupport@handheld.com

Online Technical Assistance

You can also access technical assistance online at www.honeywell.com/aidc.

Dolphin® Power Tools User’s Guide	Rev A	13 - 1
	8/6/08

Image 167

Contents Dolphin Power Tools Other Trademarks DisclaimerTrademarks PatentsTable of Contents ScanWedge Print Power Tools Rev a Windows Mobile 5/6 Windows CE Second Edition Accessing and Upgrading Power ToolsDolphin Power Tools Overview AutoInstall Autorun Battery AnalyzerDesktop Power Tools Main WindowSoftware Requirements Dolphin TerminalsIcon Name Description Network Exiting the Power Tools Main WindowView Options Tap File Exit ESCBTPrint Additional Dolphin Power ToolsName Function Storage Location Access Location AutoInstall InstallerCEAcquiring Upgrades Installing an Upgrade to the Workstation Upgrading Power ToolsRev a Dolphin Power Tools User’s Guide Rev a Docs Installing an Upgrade on the TerminalFolder on the Workstation Device ImageDolphin Power Tools User’s Guide Rev a Rev a Overview EZConfigEZConfig Editor EZConfig ClientSample EXM Files EZConfig EditorInstalling EZConfig on the Workstation Types of Configuration FilesMenu Item Description New Opening EZConfig Editor on the WorkstationMenu and Toolbar Options File MenuView Menu Edit MenuTools Menu Opening Remote EXM Files Opening EXM FilesOpening EXM Files on the Workstation Selected Section Working with Open EXM FilesStatus Bar Working with SectionsEdit Menu Options Moving Sections Modifying Section NamesModifying Section Descriptions Section-Level Merge Modes Section LocksDolphin Power Tools User’s Guide Rev a Working with Keys Moving Keys Modifying Key NamesModifying Key Values Modifying Key DescriptionsRead Only Lock Type Status Bar Description Effect Indicator Name LockSaving to the Device Key TypesCreating New Configuration Documents Associating Applications Updating the Registry on the Terminal Default Application AssociationRegistry Documents Click File Save As Creating Registry DocumentsProcessing Registry Documents on the Terminal Adding Registry KeysPersistent Registry Documents Time and Date Stamp Creating Bar CodesDocument Types Bar Code TypeField/Option Description Display Bar Code SheetGenerating Bar Codes Bar Codes Tab# Bar codes to Full ContentsField/Option Description Remote Path SimplifiedAdvanced Tab Temporary Persist Bar Code SettingsField Description Merge each Section…Printing and Saving Options Information at the Bottom of Tab WindowsClick Print on this window to print your bar codes Converting Files Converting Known INI and MNU FilesKnown INI and MNU Files Upgrading Dolphin Terminals Tap Start Power Tools EZConfig Utilities EZConfig Editor on the TerminalAccessing EZConfig Editor Modifying Text Available MenusEditing Sections Editing Keys Args Restart Launching Associated ApplicationsStorage Location EZConfig ClientUsing EZConfig Client Tap EZConfig Utilities EZConfig EditorEXM File Processing Read # box EZConfig Client WindowMultiple Bar Codes Field Description Package IDScanWedge Command Line ArgumentsLaunching EZConfig Client with a HotKey Rev a Settings in the Wlan Supplicant DeviceConfigDeviceConfig.exm File Beam Section DeviceConfig.exm Sections and KeysWiFi Section Connections SectionWins Tcpip SectionDhcp DNSSsid Security SectionSupplicant Section Profile SubsectionsPSK Mode Key Description Default Available Values Private KeyPriv Key WEP KeyObtaining the MAC Address Bluetooth SectionBluetooth Default Printer Values APN ActiveSync SectionGSM Section DeviceName Restrictions System SectionAbout Section Device ID TabInternet Explorer Section AutoInstallRAM Section Applications SectionMobiConrol Section Boot Temporary Option for Bar Code Deployment Launching DeviceConfig.exe ManuallyRev a Autorun.exm File Autorun and AutoInstallSettings Section AutorunPrograms’ Subsections Settings Section KeysPnpid Editing the Autorun.exm FileAdding a Program Subsection Keys in Each Programs’ SubsectionStart Options Sample Autorun Configuration FileCopying a File Rfgsmbtoff RfonGsmon BtonNonpnpid ALL of the strings specified in the Pnpid settingApplying Startup Options to the Autorun Configuration File Program Install Locations AutoInstallMaskPassword AutoInstall.exmCancel HaltOnErrorKey Function Default Available Values Password Command Line ArgumentsEnabling ScanWedge at Startup Command Bar MenuScanWedge Enabling ScanWedgeBasic Values Modifying the ScanWedge Configuration FileDisabling ScanWedge ScanWedge.exm SectionsSettings Section MessageConnect Accept EZConfigSoundConnect BadScanWav GoodScanWavComm Section EnableSuffixData EnablePrefixDataDecode Section AimerDurationALR AimerDelayAimerDelayALR DefaultEnabledSymboBadScanLen GoodScanLenBadScanFreq CenteringLeft= Centering SectionCenteringTop= CenteringBottom=CodeID Subsection Description Default Available Values Key FormatFormatting Section Formatting SubsectionsSearch Commands Available Data Formatting CommandsSend Commands Move CommandsYy2…zz1zz2 Code IDFBnnxxyy…zz E4nnxx1xx2yy1OCR-A EAN-8Isbt MSI0x45 UCC/EAN-128UPC-A UPC-E0Code Symbologies SectionAztec Mesas CodablockOCR TLC39 Telepen Straight 2Industrial Tcif Linked Code VK Virtual Key Mapping Section Settings are in the form Ascii Key = Virtual Key, ShiftModeVirtual Key Codes Table Virtual Key Codes TableVkescape VKA VKQ Vksubtract Quit This chapter describes the following Power Tools Additional Power ToolsBattMon To Enable BattMonTo Disable BattMon Tap this icon to open the Command bar menuTo Check Battery Power Manually Location InstallerCETo Manually Install a CAB File HotKeys To Enable HotKeysButtons Setting To Disable HotKeysTap this icon to open the Command bar menu for HotKeys Tap this icon to open the Keyboard Status menu for Indicator Keyboard is in …Keyboard Status Keyboard Status MenuRun Keyboard Status with no icon Accessing the Keyboard Status Power ToolNotification Menu Shut down Keyboard StatusNoSIP To Enable NoSIPTo Disable NoSIP Screen . Tap this icon to open the Command bar menuPPP To Enable RASManTo Disable RASMan RASManRASMan Configuration File StopOnCriticalError Key Description Default Available Values RetryShowError StatusMessageDelayRebooting the Dolphin terminal RebootWarm Boot Cold BootTo Suspend the Dolphin Terminal To Wake the Dolphin Terminal from Suspend ModeSuspend To Save the System Information to a Text File SysInfoTo See System Information You cannot change system information by editing the text Viewing OptionsTo Upload SYSINFO.txt to a Workstation CPU Info Sample SysInfo FileSystem DATE/TIME System InfoIpsm System ParametersNetwork Info Radio InfoGlobal Memory Power StatusStore Info System VersionImager Info RAM InfoRequirements Using the Battery AnalyzerOperating Temperature=0-50C AC Power SupplyAutomatic Shut Down Analyzing a BatteryStopping an Analyze Cycle Analyze Cycle StepsAdvanced Mode Log File Editing the Registry Registry Power ToolsRev a Menu Item Description Copy MenusImport ExportFind Next Menu Item Description Rename Renames a registry entryFind Other Export Options Exporting Specific Registry SettingsImporting Registry Files Restoring the Registry RegRestoreCold Boot Backing Up the RegistrySyChip & Philips Sections RegBackup.exmSections ModifyingKernelCheck Mode and Kernel CheckKernelCheck=Enabled ModeSection Argument Description Export filenameImport filename Exm filenameRegistry Edit Options in EZConfig Network Utilities Accessing Network UtilitiesIP Config About Tab Displaying the Terminal’s IP ConfigurationTOS Using the Input TabPing TTLDNS address required Reading the Output TabOutput tab Field Description CommandText under Command RouteTo Add a Route To Clear Gateway Entries To Delete a RouteDolphin Power Tools User’s Guide Rev a CAM WiFi StatusSetup Tab Tap Start Power Tools Network Utilities WiFiStatusBssid Tab Status TabRestore Radio Settings Backup Radio SettingsRestore Radio Settings Running Easy Menu Default EZMenu Configuration FilesSample Menu Configuration Files EZMenuCreating Menu Configuration Files Modifying Menu Configuration FilesMenu Configuration File Sections Child Section Keys MenuEntries SubsectionsExit Icon RF, GSM, & Bluetooth radios are disabled RF radio is EnabledGSM radio is enabled Bluetooth radio is enabled79XX 7300Pnpid Locking Down the Application Window Booting the Terminal to the Application WindowRev a Windows Mobile 6.0 Memory SetRAMSetRAM Window Accessing SetRAMRAM Memory Allocation in DeviceConfig Field Value Description Total Installed RAMXX% RAM Memory RestrictionsRev a BTPrint.exe Print Power ToolsPrint Demo Calling an IrDA Printer Calling a Bluetooth PrinterBTPrint IrDAPrintCEOnline Technical Assistance Customer SupportTechnical Assistance Rev a Page Honeywell

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