Curtis TC984 manual Problem Solving

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Problem Solving

Problem Solving Section

For your assistance, we have listed below a few common problems.

Phone does not work, check the following:

1.Base Unit is plugged into a power source.

2.Handset is charged.

3.TONE/PULSE Select Switch is in the right position.

4.Telephone Line Cord is plugged into the Telephone Jack.

Range of phone limited, check the following:

1.Base Unit is centrally located in your residence.

2.Base Unit is not located near appliances.

No dial tone, check the following:

1.Telephone Line Cord plugs are connected to the Telephone Jack and Telephone Line Connection Jack.

2.Base Unit is plugged into a power source.

3.If you had a power failure or had unplugged the Base Unit, replace the Handset on the Base Unit for 2 to 5 seconds to reset the system.

No connection between the Handset and the Base Unit, check the following:

1.Be sure to register your Handset to the Base Unit (see page 26 for details).

Received signal flutters or fades, check the following:

1.Battery Pack in the Handset is fully charged.

2.Handset is not too far from the Base Unit.

Interference on reception, check the following:

1.Noise may be picked up from electrical products in the home or electrical storms. Generally, this noise is a minor annoyance and should not be interpreted as a defect in your system. (See Technical Information on page 32).

2.Choose an alternate channel using the Scan/Del button on the Handset.

3.Do not use this telephone within 20 ft. of a microwave oven while it is working, as you may experience interference. This is a normal occurrence with 2.4 GHz phones and should not be interpreted as a defect in the product.

Excess static, check the following:

1.Check to see that the Antenna is not touching another metal object.

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Contents Page Contents Contents Important Safety Instructions Safety InstructionsBattery Safety Handset Controls Microphone Base Unit Controls Getting Started Connecting Your PhoneBelt Clip Installation Preparing for Use Cordless Telephone OperationReceiving Calls Placing Calls Redial FeatureUsing the Headset Feature Caller ID System Caller ID System OperationMSG Waiting Message Waiting Caller ID with Call WaitingOne-Touch Voice Mail Dialing Viewing the Caller List Caller ListPlacing a Call from the Caller List Deleting All Records Storing Caller ID Records into the Directory Phone bookDeleting Caller ID Records Deleting a Single RecordStoring Phone Numbers Viewing the Directory Phone bookExample Telephone Keypad CharactersEditing a Stored Number in the Directory Phone book Placing Calls from the Directory Phone bookPreferred Calls Deleting a Stored Number in the Directory Phone bookBlocked Calls Keypad Function Function SettingsChanging the Language Setting the Ringer LevelAdjusting the Contrast Setting the Time and DateTurning the First Ring on or OFF Changing the Flash Time Setting the PBX NumberProgramming One-Touch Voice Mail Dialing Changing the Pause TimeDeleting Message Waiting Indication Registering the Handset Setting the Area CodeTransfer Call Multi-Handset Stystem OperationSecurity System Resetting Security Code and Channel InformationMulti-Channel Access Security SystemTo Replace the Battery Pack Recharging the Battery PackRecharging the Battery Pack Changing the Battery PackProblem Solving Problem Solving Range Technical InformationTechnical Information NoiseFCC Notice FCC RequirementsRinger Equivalence Number FCC Requirements
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