Dell 3100C owner manual CD and DVD drive problems, Problems writing to a DVD-RW drive

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TE S T T H E D R I V E —

•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

•Insert a bootable floppy disk and restart the computer.

C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 99.

C H E C K T H E C A B L E C O N N E C T I O N S

R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 49.

R U N T H E D E L L D I A G N O S T I C S — See page 46.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —

•Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems" on page 39.

Problems writing to a DVD-RW drive

C L O S E O T H E R P R O G R A M S — The DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD-RW.

TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A DVD - RW D I S C — Search for the keyword standby in Windows Help.

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Solving Problems