w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Light Pattern | Problem Description | Suggested Resolution |
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| A possible graphics failure has occurred. | If the problem persists, contact Dell (see |
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| page 102). |
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| A possible floppy drive or hard drive failure has | Reseat all power and data cables and restart |
| occurred. | the computer. |
|
|
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| A possible USB failure has occurred. | Reinstall all USB devices, check cable |
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| connections, and then restart the computer. |
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| No memory modules are detected. | • If you have two or more memory modules |
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| installed, remove the modules, reinstall one |
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| module (see page 64), and then restart the |
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| computer. If the computer starts normally, |
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| reinstall an additional module. Continue |
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| until you have identified a faulty module or |
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| reinstalled all modules without error. |
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| • If available, install properly working memory |
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| of the same type into your computer (see |
|
| page 64). |
|
| • If the problem persists, contact Dell (see |
|
| page 102). |
|
|
|
| Memory modules are detected, but a memory | • Ensure that no special memory |
| configuration or compatibility error exists. | module/memory connector placement |
|
| requirements exist (see page 62). |
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| • Verify that the memory modules that you are |
|
| installing are compatible with your computer |
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| (see page 62). |
|
| • If the problem persists, contact Dell (see |
|
| page 102). |
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|
|
44
Advanced Troubleshooting
