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• How to use Windows XP	Windows Help and Support Center
• How to work with programs and files	1	Click the Start button and click Help and Support.
• How to personalize my desktop	2	Type a word or phrase that describes your problem and
		click the arrow icon.
	3	Click the topic that describes your problem.
	4	Follow the instructions on the screen.

Finding Information

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Contents

PCI Express x1 Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m PCI June NF132 Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreConnecting and Disconnecting Drive Cables 102 Clearing Forgotten Passwords and Cmos Settings100 Glossary Index Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Microsoft Windows License Label Use the Service Tag toWhen you use Service Code to direct Follow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the Volume Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Media Type Read Write Rewritable Using Blank CDs and DVDs Helpful Tips Using a Media Card Reader Optional Setting Up and Using Your Computer Network adapter connector on computer Setting Up a Home and Office NetworkConnecting to a Network Adapter Network Setup Wizard Hibernate Mode Power ManagementStandby Mode Power Schemes Tab Power Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Setting Up and Using Your Computer Solving Problems Troubleshooting TipsBattery Problems Drive Problems Problems writing to a DVD-RW drive CD and DVD drive problems Hard drive problems Mail, Modem, and Internet Problems Use these characters in filenames Error Messages Media Card Reader Problems Computer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start up Solid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating system Other software problems Memory Problems Mouse Problems Power Problems Network Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic Lights Ensure that no special memory Reinstall an additional module. ContinueReinstalled all modules without error Module/memory connector placement Repeat this process for each card. If Devices installed on your computerDetermine whether a conflict exists by Then restart the computer Option Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Windows XP Reinstalling DriversUsing Windows XP Device Driver Rollback Identifying Drivers Restoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer Front View of the Computer System shutdown System Back View of the Computer Cards the bottom slot cannot be used VGA video connectorRemoving the Computer Cover Security cable slot Cover release latch Inside View of Your Computer Removing and Installing Parts System Board Components DDR2 Memory Overview Memory Matched pair of memory modules in Dimm connectors 1 Processor Removing and Installing Parts Installing MemoryMemory connector closer to Securing clips Cutouts Notch Memory module Removing Memory Cards Installing an Expansion Card Removing and Installing Parts Removing and Installing Parts Removing an Expansion Card IDE Drive Addressing Connecting Drive CablesDrives Serial ATA Connector Drive Interface ConnectorsPower Cable Connector Removing a Hard Drive Connecting and Disconnecting Drive CablesHard Drive Installing a Hard Drive Hard drive Release tabs Plastic hard-drive bracket Replace the computer cover Removing a Floppy Drive Floppy Drive Installing a Floppy Drive Removing a Media Card Reader Media Card Reader Media Card Reader DVD Drive Installing a Media Card Reader Removing a DVD Drive Installing a DVD Drive Replacing the Battery Battery Replacing the Computer Cover Removing and Installing Parts Removing and Installing Parts System clock MHz data rate Video Type Integrated Appendix SpecificationsProcessor Processor type Audio Type Connectors Two Connector size PinsPCI Express Connector One Connector size Pins Panel connector for headphones FlexBay Drive Connectors System board connectors Primary IDE driveControls and Lights Power control Push button Power light Serial ATA 07 kg 20 lb 36.1 cm 14.2 inches11.4 cm 4.5 inches 39.9 cm 15.7 inches Overview System SetupEntering System Setup System Setup Screen System System Setup Options Drives Manufacturer Acoustics mode settingQuiet The hard drive operates at its most quiet setting System Password option Option Settings Boot Sequence Changing Boot Sequence for Future Boots Changing Boot Sequence for the Current Boot Jumpered Unjumpered Appendix Clearing Forgotten Passwords and Cmos SettingsJumper Setting Description Jumper Locations Clearing Cmos Settings Clearing Password Settings Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Monitor Mouse 100 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only CDs and DVDs 101 FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Class a Class B 102 Contacting DellFCC Identification Information 103 104 105 106 107 108 109 Area Codes Local Numbers, Toll-Free Numbers 110 111 112 113 114 115 116 117 118 119 Appendix Glossary 121 Glossary 122 Glossary As the Product Key or Product ID Glossary 123 124 Glossary Glossary 125 126 Glossary NIC See network adapter Glossary 127 128 Glossary Glossary 129 System Tray See notification area 130 Glossary Index 131 Index 132 Index Index 133 134 Index Device Driver Rollback, 48 Files and Settings Transfer