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Dell 3100C owner manual Solving Problems

Models: 3100C

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42 Solving Problems

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Dell 3100C owner manual Solving Problems

Contents

PCI Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m PCI Express x1June NF132 Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Connecting and Disconnecting Drive CablesResolving Software and Hardware Incompatibilities Clearing Forgotten Passwords and Cmos Settings 100102 Glossary Index Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Code to direct Use the Service Tag toWhen you use Microsoft Windows License LabelClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Setting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer CableConnecting to the Internet USB connector on computer USB printer cableSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsSetting Up and Using Your Computer Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Network adapter connector on computerPower Management Standby ModeHibernate Mode Power Options Properties Power Schemes TabHyper-Threading Advanced TabHibernate Tab Setting Up and Using Your Computer Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModule/memory connector placement Reinstall an additional module. ContinueReinstalled all modules without error Ensure that no special memoryThen restart the computer Devices installed on your computerDetermine whether a conflict exists by Repeat this process for each card. IfDell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? DriversTab Function Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer VGA video connector Removing the Computer CoverCards the bottom slot cannot be used Inside View of Your Computer Security cable slot Cover release latchRemoving and Installing Parts System Board Components Memory DDR2 Memory OverviewMatched pair of memory modules in Dimm connectors 1 Installing Memory Memory connector closer to Securing clipsProcessor Removing and Installing Parts Cutouts Notch Memory module Cards Removing MemoryInstalling an Expansion Card Removing and Installing Parts Removing and Installing Parts Removing an Expansion Card Connecting Drive Cables DrivesIDE Drive Addressing Drive Interface Connectors Power Cable ConnectorSerial ATA Connector Connecting and Disconnecting Drive Cables Hard DriveRemoving a Hard Drive Installing a Hard Drive Hard drive Release tabs Plastic hard-drive bracket Replace the computer cover Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Media Card Reader Removing a Media Card ReaderMedia Card Reader Installing a Media Card Reader DVD DriveInstalling a DVD Drive Removing a DVD DriveBattery Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Removing and Installing Parts Specifications Processor Processor typeSystem clock MHz data rate Video Type Integrated Appendix Panel connector for headphones Connectors Two Connector size PinsPCI Express Connector One Connector size Pins Audio TypeSerial ATA Connectors System board connectors Primary IDE driveControls and Lights Power control Push button Power light FlexBay Drive39.9 cm 15.7 inches 36.1 cm 14.2 inches11.4 cm 4.5 inches 07 kg 20 lbSystem Setup Screen System SetupEntering System Setup OverviewSystem Setup Options SystemDrives System Password option Acoustics mode settingQuiet The hard drive operates at its most quiet setting ManufacturerBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future BootsJumper Locations Clearing Forgotten Passwords and Cmos SettingsJumper Setting Description Jumpered Unjumpered AppendixClearing Password Settings Clearing Cmos SettingsMouse Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 100Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 101Contacting Dell FCC Identification Information102 103 104 105 106 107 108 109 110 Area Codes Local Numbers, Toll-Free Numbers111 112 113 114 115 116 117 118 119 Appendix Glossary Glossary 121As the Product Key or Product ID 122 GlossaryGlossary 123 124 Glossary Glossary 125 NIC See network adapter 126 GlossaryGlossary 127 128 Glossary System Tray See notification area Glossary 129130 Glossary Index Index 131132 Index Index 133 Device Driver Rollback, 48 Files and Settings Transfer 134 Index