109 | Dell 3100C guide

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Greece	Website: support.euro.dell.com
International Access Code: 00	E-mail: support.euro.dell.com/gr/en/emaildell/
Country Code: 30	Technical Support	00800-44 14 95 18
	Gold Service Technical Support	00800-44 14 00 83
	Switchboard	2108129810
	Gold Service Switchboard	2108129811
	Sales	2108129800
	Fax	2108129812

Grenada	General Support	toll-free: 1-866-540-3355

Guatemala	General Support	1-800-999-0136

Guyana	General Support	toll-free: 1-877-270-4609

Hong Kong	Website: support.ap.dell.com
International Access Code: 001	Technical Support E-mail: apsupport@dell.com
Country Code: 852	Technical Support (Dimension and Inspiron)	2969 3188
	Technical Support (OptiPlex, Latitude, and Dell	2969 3191
	Precision)
	Technical Support (PowerApp™, PowerEdge™,	2969 3196
	PowerConnect™, and PowerVault™)
	Customer Care	3416 0910
	Large Corporate Accounts	3416 0907
	Global Customer Programs	3416 0908
	Medium Business Division	3416 0912
	Home and Small Business Division	2969 3105

India	Technical Support	1600 33 8045
	Sales (Large Corporate Accounts)	1600 33 8044
	Sales (Home and Small Business)	1600 33 8046

Appendix

109

Image 109

Dell 3100C owner manual 109

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Power buttonPCI PCI Express x1 June NF132 Contents Advanced Troubleshooting Connecting and Disconnecting Drive Cables Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities 100 Clearing Forgotten Passwords and Cmos Settings102 Glossary Index Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information When you use Use the Service Tag toService Code to direct Microsoft Windows License Label Click the arrow icon Click the topic that describes your problemFollow the instructions on the screen Finding Information Connecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer Cable USB connector on computer USB printer cable Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the Volume How to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Media Type Read Write Rewritable Using Blank CDs and DVDs Helpful Tips Using a Media Card Reader Optional Setting Up and Using Your Computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Network adapter connector on computer Standby Mode Power ManagementHibernate Mode Power Schemes Tab Power Options Properties Advanced Tab Hyper-ThreadingHibernate Tab Setting Up and Using Your Computer Battery Problems Troubleshooting TipsDrive Problems Solving Problems Problems writing to a DVD-RW drive CD and DVD drive problems Hard drive problems Mail, Modem, and Internet Problems Use these characters in filenames Error Messages Media Card Reader Problems Lockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops responding Program crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appears Other software problems Memory Problems Mouse Problems Power Problems Network Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic Lights Reinstalled all modules without error Reinstall an additional module. ContinueModule/memory connector placement Ensure that no special memory Determine whether a conflict exists by Devices installed on your computerThen restart the computer Repeat this process for each card. If Dell Diagnostics Main Menu Dell DiagnosticsOption Function Drivers What Is a Driver?Tab Function Using Windows XP Device Driver Rollback Reinstalling DriversIdentifying Drivers Windows XP Resolving Software and Hardware Incompatibilities Manually Reinstalling DriversRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer System shutdown System Back View of the Computer Removing the Computer Cover VGA video connectorCards the bottom slot cannot be used Security cable slot Cover release latch Inside View of Your Computer Removing and Installing Parts System Board Components DDR2 Memory Overview Memory Matched pair of memory modules in Dimm connectors 1 Memory connector closer to Securing clips Installing MemoryProcessor Removing and Installing Parts Cutouts Notch Memory module Removing Memory Cards Installing an Expansion Card Removing and Installing Parts Removing and Installing Parts Removing an Expansion Card Drives Connecting Drive CablesIDE Drive Addressing Power Cable Connector Drive Interface ConnectorsSerial ATA Connector Hard Drive Connecting and Disconnecting Drive CablesRemoving a Hard Drive Installing a Hard Drive Hard drive Release tabs Plastic hard-drive bracket Replace the computer cover Removing a Floppy Drive Floppy Drive Installing a Floppy Drive Removing a Media Card Reader Media Card Reader Media Card Reader DVD Drive Installing a Media Card Reader Removing a DVD Drive Installing a DVD Drive Replacing the Battery Battery Replacing the Computer Cover Removing and Installing Parts Removing and Installing Parts Processor Processor type SpecificationsSystem clock MHz data rate Video Type Integrated Appendix PCI Express Connector One Connector size Pins Connectors Two Connector size PinsPanel connector for headphones Audio Type Controls and Lights Power control Push button Power light Connectors System board connectors Primary IDE driveSerial ATA FlexBay Drive 11.4 cm 4.5 inches 36.1 cm 14.2 inches39.9 cm 15.7 inches 07 kg 20 lb Entering System Setup System SetupSystem Setup Screen Overview System System Setup Options Drives Quiet The hard drive operates at its most quiet setting Acoustics mode settingSystem Password option Manufacturer Option Settings Boot Sequence Changing Boot Sequence for Future Boots Changing Boot Sequence for the Current Boot Jumper Setting Description Clearing Forgotten Passwords and Cmos SettingsJumper Locations Jumpered Unjumpered Appendix Clearing Cmos Settings Clearing Password Settings Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy Drive Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs 100 Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B 101 FCC Identification Information Contacting Dell102 103 104 105 106 107 108 109 Area Codes Local Numbers, Toll-Free Numbers 110 111 112 113 114 115 116 117 118 119 Appendix Glossary 121 Glossary 122 Glossary As the Product Key or Product ID Glossary 123 124 Glossary Glossary 125 126 Glossary NIC See network adapter Glossary 127 128 Glossary Glossary 129 System Tray See notification area 130 Glossary Index 131 Index 132 Index Index 133 134 Index Device Driver Rollback, 48 Files and Settings Transfer