Dell 3100C owner manual Advanced Troubleshooting

Drive Problems	27
CD and DVD drive problems	28
Hard drive problems	29
E-Mail, Modem, and Internet Problems	29
Error Messages	30
Media Card Reader Problems	31
Keyboard Problems	32
Lockups and Software Problems	32
The computer does not start up	32
The computer stops responding	32
A program stops responding	33
A program crashes repeatedly	33
A program is designed for an earlier Windows operating system	33
A solid blue screen appears	33
Other software problems	34
Memory Problems	34
Mouse Problems	35
Network Problems	36
Power Problems	36
Printer Problems	37
Scanner Problems	38
Sound and Speaker Problems	39
No sound from speakers	39
No sound from headphones	40
Video and Monitor Problems	40
If the screen is blank	40
If the screen is difficult to read	41

3 Advanced Troubleshooting

Diagnostic Lights	43
Dell Diagnostics	46
Dell Diagnostics Main Menu	46

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