113 | Dell 3100C specs

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Mexico	Customer Technical Support	001-877-384-8979
International Access Code: 00		or 001-877-269-3383
Country Code: 52	Sales	50-81-8800
		or 01-800-888-3355
	Customer Service	001-877-384-8979
		or 001-877-269-3383
	Main	50-81-8800
		or 01-800-888-3355

Montserrat	General Support	toll-free: 1-866-278-6822

Netherlands Antilles	General Support	001-800-882-1519

Netherlands (Amsterdam)	Website: support.euro.dell.com
International Access Code: 00	Technical Support for XPS portable computers only	020 674 45 94
Country Code: 31	Technical Support for all other Dell computers	020 674 45 00
City Code: 20	Technical Support Fax	020 674 47 66
	Home/Small Business Customer Care	020 674 42 00
	Relational Customer Care	020 674 4325
	Home/Small Business Sales	020 674 55 00
	Relational Sales	020 674 50 00
	Home/Small Business Sales Fax	020 674 47 75
	Relational Sales Fax	020 674 47 50
	Switchboard	020 674 50 00
	Switchboard Fax	020 674 47 50

New Zealand	E-mail (New Zealand): nz_tech_support@dell.com
International Access Code: 00	E-mail (Australia): au_tech_support@dell.com
Country Code: 64	Technical Support (for desktop and portable	toll-free: 0800 446 255
	computers)
	Technical Support (for servers and workstations)	toll-free: 0800 443 563
	Home and Small Business	0800 446 255
	Government and Business	0800 444 617
	Sales	0800 441 567
	Fax	0800 441 566

Appendix

113

Image 113

Dell 3100C owner manual 113

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Power buttonPCI PCI Express x1 June NF132 Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreConnecting and Disconnecting Drive Cables 102 Clearing Forgotten Passwords and Cmos Settings100 Glossary Index Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information When you use Use the Service Tag toService Code to direct Microsoft Windows License Label Follow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Connecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer Cable USB connector on computer USB printer cable Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the Volume Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Media Type Read Write Rewritable Using Blank CDs and DVDs Helpful Tips Using a Media Card Reader Optional Setting Up and Using Your Computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Network adapter connector on computer Hibernate Mode Power ManagementStandby Mode Power Schemes Tab Power Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Setting Up and Using Your Computer Battery Problems Troubleshooting TipsDrive Problems Solving Problems Problems writing to a DVD-RW drive CD and DVD drive problems Hard drive problems Mail, Modem, and Internet Problems Use these characters in filenames Error Messages Media Card Reader Problems Lockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops responding Program crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appears Other software problems Memory Problems Mouse Problems Power Problems Network Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic Lights Reinstalled all modules without error Reinstall an additional module. ContinueModule/memory connector placement Ensure that no special memory Determine whether a conflict exists by Devices installed on your computerThen restart the computer Repeat this process for each card. If Option Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Using Windows XP Device Driver Rollback Reinstalling DriversIdentifying Drivers Windows XP Restoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer System shutdown System Back View of the Computer Cards the bottom slot cannot be used VGA video connectorRemoving the Computer Cover Security cable slot Cover release latch Inside View of Your Computer Removing and Installing Parts System Board Components DDR2 Memory Overview Memory Matched pair of memory modules in Dimm connectors 1 Processor Removing and Installing Parts Installing MemoryMemory connector closer to Securing clips Cutouts Notch Memory module Removing Memory Cards Installing an Expansion Card Removing and Installing Parts Removing and Installing Parts Removing an Expansion Card IDE Drive Addressing Connecting Drive CablesDrives Serial ATA Connector Drive Interface ConnectorsPower Cable Connector Removing a Hard Drive Connecting and Disconnecting Drive CablesHard Drive Installing a Hard Drive Hard drive Release tabs Plastic hard-drive bracket Replace the computer cover Removing a Floppy Drive Floppy Drive Installing a Floppy Drive Removing a Media Card Reader Media Card Reader Media Card Reader DVD Drive Installing a Media Card Reader Removing a DVD Drive Installing a DVD Drive Replacing the Battery Battery Replacing the Computer Cover Removing and Installing Parts Removing and Installing Parts System clock MHz data rate Video Type Integrated Appendix SpecificationsProcessor Processor type PCI Express Connector One Connector size Pins Connectors Two Connector size PinsPanel connector for headphones Audio Type Controls and Lights Power control Push button Power light Connectors System board connectors Primary IDE driveSerial ATA FlexBay Drive 11.4 cm 4.5 inches 36.1 cm 14.2 inches39.9 cm 15.7 inches 07 kg 20 lb Entering System Setup System SetupSystem Setup Screen Overview System System Setup Options Drives Quiet The hard drive operates at its most quiet setting Acoustics mode settingSystem Password option Manufacturer Option Settings Boot Sequence Changing Boot Sequence for Future Boots Changing Boot Sequence for the Current Boot Jumper Setting Description Clearing Forgotten Passwords and Cmos SettingsJumper Locations Jumpered Unjumpered Appendix Clearing Cmos Settings Clearing Password Settings Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy Drive Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs 100 Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B 101 102 Contacting DellFCC Identification Information 103 104 105 106 107 108 109 Area Codes Local Numbers, Toll-Free Numbers 110 111 112 113 114 115 116 117 118 119 Appendix Glossary 121 Glossary 122 Glossary As the Product Key or Product ID Glossary 123 124 Glossary Glossary 125 126 Glossary NIC See network adapter Glossary 127 128 Glossary Glossary 129 System Tray See notification area 130 Glossary Index 131 Index 132 Index Index 133 134 Index Device Driver Rollback, 48 Files and Settings Transfer