General information, Guarantee | BT 1100 Executive manual

General information

Guarantee

Within the 12-month guarantee period:

If you experience a problem with your product you should contact the Helpline on 0845 6012476. Calls are charged at local call rates. If the problem is not remedied, you will be advised to return your product to the Helpline.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 0845 6012476 and ask for details of our recommended repair agents.

If you have to return your product

If the helpline are unable to remedy your problem they will ask you to return the product. Pack the base station and handset securely, preferably in the original packaging. All parts must be returned, including line cords, power supplies and original batteries. (Please note that we can not take responsibility for goods damaged in transit). Use the self adhesive Freepost label to post your product.

Technical information

How many telephones can you have on the line?

All items of telephone equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT On-Air 1100 Executive (with up to 6 handsets) has a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed per telephone line. (For example: if the BT On-Air Executive is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4)

Only use approved power supply item code 872101.

Only use approved batteries item code 872102.

R&TTE

This apparatus was designed in compliance with European Council decision Number 98/482/EC relative to pan-European connection in view to its connection on the Public Switched Telephone Network (PSTN). It is in conformity with Standards TBR21, TBR38(*)ETSI 201 121.

If you have lost the label please call the Helpline for instructions.

Keep proof of posting

Make sure the Post Office give you proof of posting.

(*) Terminals integrating an analog handset function.

If problems arise, your supplier should be contacted first.

The EC marking attests product conformity with the essential requirements in compliance with Directives 73/23/EC for User Safety, 89/336/EC for Electromagnetic perturbations and 98/13/EC for Telecommunication network access.

The manufacturer declares that the products have been manufactured in conformity with Annex III of R&TTE Directive 99/05/EC.