BT 3010 manual Using Caller Display and Call Waiting, BT’s Caller Display and Call Waiting

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Using Caller Display and Call Waiting

CALLER DISPLAY

BT’s Caller Display and Call Waiting

If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to BT’s Call Waiting service, the second incoming call number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to another caller waiting to speak to you.

With BT’s Caller Display and Call Waiting service, your Diverse base station receives caller information which is transmitted over the BT network. This includes the date and time of the call.

With the Micro handset, the screen shows the caller’s number (if it has been sent) when the phone rings. If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

To take the call waiting

RPress the RECALL button. Your 1st caller is put on hold whilst you speak to your 2nd caller.

To speak to your 1st caller again you can either:

RPress the RECALL button again and you will be reconnected to your 1st caller, your 2nd caller will be put on

Rhold. You can use the RECALL button to toggle between the two callers.

Or

Press the RED PHONE button to end the conversation with the caller you are currently speaking to. The handset will ring again.

Press the GREEN PHONE button and you will be reconnected to the caller who was on hold.

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Contents User Guide Page At a glance For your records Unpacking your Diverse 3010 MicroHandset display symbols Quick guide This guide Hints and tips boxesIntroducing the Diverse 3010 Micro Building up a phone systemSetting up General cleaningConnect the power cable Install the rechargeable battery pack in the handset To fit the battery into the handsetBattery display when inserting Or replacing a battery pack Fit the handset belt clipBattery low warning Battery performanceIf e.g Base 1, flashes continuously Plug your Diverse 3010 Micro into the phone socket Using your Diverse 3010 Micro Switching on/off and locking the keypadTo switch on To lock the keypadMaking and receiving calls Using your headset Call timerTo connect your headset Caller display/Call WaitingSecrecy During a callTo redial one of the last five numbers To redial the last numberPaging and making calls between handsets To delete a redial numberTo find a handset’s extension number Press the More OptionsTo page a handset from the base station To receive a paged callTo make an internal intercom call To transfer an external call between handsets To accept call waiting on an internal callUsing the Directory to store and dial numbers Entering names and numbersTo add a name and number to the Directory Controlling the cursorDelete InsertTo change an entry in the directory To dial a number stored in the DirectoryPress the Green Phone button to dial the number To view an entry in the directory To copy an entry from one handset to anotherTo delete an entry in the directory To copy a directory from one Micro handset to anotherAdditional Directory functions Using the redial memory To copy a redial number to the DirectoryBT’s Caller Display and Call Waiting Using Caller Display and Call WaitingTo take the call waiting Information displayed via other UK networks Using the Micro handsetTo view the calls list 01.11 PM 01234567890 01/15 Press the Green Phone button and the number is dialled To dial a number in the calls listTo copy a number from the calls list to the directory To delete a number in the calls list To delete the whole calls listBase station and handset PIN Telephone SecurityTo change the Diverse 3010 Micro base station PIN code To switch the telephone handset lock on and off To change the handset PIN personal identification numberTo switch external dialling off and on Handset LockedStoring your own additional emergency numbers Emergency numbersTo store, change and delete additional emergency numbers My additional emergency numbers are Call barring Call enablingEnabling Directory for barred/enabled numbers To switch call barring/call enabling on and offBase Lock Set Additional features Handset settings quick guideFollow these easy steps to change your handset settings Quick Reference Handset DisplayTo adjust the ringer volume in the base station Base station settingsTo adjust the melody of the base station ringer To switch music on hold on or off Open listening at the handsetUsing the Room Monitor To set the room monitorTo switch the room monitor function on To adjust the sensitivity of the room monitorTo switch the room monitor function off This will reset To reset the handset to its original settings Call allocationGroup ringing Ring priorityTo set which handset will receive ring priority To change between ring priority and group ringingTo change the language of the display To set the number of rings on ring priorityIf you accidentally set the wrong language Additional Features To register your Diverse Micro Handset to a base station At the base stationTo de-register a handset Using multiple base stations and handsets Using multiple base stations and handsetsTo set your handset to fixed base selection Station chosen as fixedTo change the base station name Setting to Tone or Pulse dialling To set Pulse dialling with earth recallTo set to Tone dialling with earth recall To set Tone dialling with time break recallTo insert an access code To set the access pauseWithin the warranty period Outside the warranty periodIf you have to return your Diverse 3010 Micro GeneralEmergency calls HelpReplacing handset batteries No dial tone Base station or handset does not ringWhen connected to a switchboard Technical information EnvironmentIndex PIN Index Offices worldwide