BT 3010 manual No dial tone, Base station or handset does not ring

Page 61

Note

Use only approved rechargeable Nickel Metal Hydride (NiMH) battery pack in the handset. Any other types may cause irreparable damage.

Replacement batteries are available from the Diverse Helpline on 08457 908070.

Do not immerse battery in water or throw it into fire, or dispose of it with ordinary domestic refuse. To charge the battery place the handset on its base station.

Replacing handset batteries

After a time, you may find that the handset battery is running out of charge more quickly. This is a standard sign of wear and the battery will need replacing.

BT accepts no responsibility for damage caused to your Diverse 3010 Micro handset by the use of non-approved batteries.

No display appears

Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

f other handsets are registered on the base, the outside line may already be

in use. Wait until the call is finished and try again.

The handset display shows the words Search base or you cannot link up with the base station

Is the handset registered with the base station? To register the handset, see page 47. Is the power cable connected at the base and the power switched on at the wall socket?

If you press the PHONE button whilst the base station is flashing, you will hear four short beeps from the handset.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

The base station or handset does not ring

The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 36-37 or 38 respectively.

Is the telephone line cord connected correctly? See pages 6 and 9.

HELP

57

Image 61

Contents User Guide Page At a glance Unpacking your Diverse 3010 Micro For your recordsHandset display symbols Quick guide Hints and tips boxes This guideBuilding up a phone system Introducing the Diverse 3010 MicroGeneral cleaning Setting upConnect the power cable To fit the battery into the handset Install the rechargeable battery pack in the handsetBattery display when inserting Or replacing a battery pack Fit the handset belt clipBattery low warning Battery performanceIf e.g Base 1, flashes continuously Plug your Diverse 3010 Micro into the phone socket Switching on/off and locking the keypad Using your Diverse 3010 MicroTo switch on To lock the keypadMaking and receiving calls Call timer Using your headsetTo connect your headset Caller display/Call WaitingDuring a call SecrecyTo redial one of the last five numbers To redial the last numberTo delete a redial number Paging and making calls between handsetsTo find a handset’s extension number Press the More OptionsTo page a handset from the base station To receive a paged callTo make an internal intercom call To accept call waiting on an internal call To transfer an external call between handsetsEntering names and numbers Using the Directory to store and dial numbersTo add a name and number to the Directory Controlling the cursorInsert DeleteTo change an entry in the directory To dial a number stored in the DirectoryPress the Green Phone button to dial the number To copy an entry from one handset to another To view an entry in the directoryTo copy a directory from one Micro handset to another To delete an entry in the directoryAdditional Directory functions To copy a redial number to the Directory Using the redial memoryBT’s Caller Display and Call Waiting Using Caller Display and Call WaitingTo take the call waiting Information displayed via other UK networks Using the Micro handsetTo view the calls list 01.11 PM 01234567890 01/15 Press the Green Phone button and the number is dialled To dial a number in the calls listTo copy a number from the calls list to the directory To delete the whole calls list To delete a number in the calls listBase station and handset PIN Telephone SecurityTo change the Diverse 3010 Micro base station PIN code To change the handset PIN personal identification number To switch the telephone handset lock on and offHandset Locked To switch external dialling off and onStoring your own additional emergency numbers Emergency numbersTo store, change and delete additional emergency numbers My additional emergency numbers are Call barring Call enablingEnabling To switch call barring/call enabling on and off Directory for barred/enabled numbersBase Lock Set Handset settings quick guide Additional featuresQuick Reference Handset Display Follow these easy steps to change your handset settingsTo adjust the ringer volume in the base station Base station settingsTo adjust the melody of the base station ringer Open listening at the handset To switch music on hold on or offTo set the room monitor Using the Room MonitorTo switch the room monitor function on To adjust the sensitivity of the room monitorTo switch the room monitor function off This will reset Call allocation To reset the handset to its original settingsGroup ringing Ring priorityTo change between ring priority and group ringing To set which handset will receive ring priorityTo change the language of the display To set the number of rings on ring priorityIf you accidentally set the wrong language Additional Features At the base station To register your Diverse Micro Handset to a base stationTo de-register a handset Using multiple base stations and handsets Using multiple base stations and handsetsStation chosen as fixed To set your handset to fixed base selectionTo change the base station name To set Pulse dialling with earth recall Setting to Tone or Pulse diallingTo set Tone dialling with time break recall To set to Tone dialling with earth recallTo set the access pause To insert an access codeOutside the warranty period Within the warranty periodIf you have to return your Diverse 3010 Micro GeneralEmergency calls HelpReplacing handset batteries Base station or handset does not ring No dial toneWhen connected to a switchboard Environment Technical informationIndex PIN Index Offices worldwide