BT 7163 manual Possible problems with text messaging, Help

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BT Glide – Edition 07 – 20.01.06 – 7163

Help 67

Handset on the base does not charge

Maximum charging power is only possible when no calls are being made.

Make sure the handset is placed properly on the base. When charging, the battery light comes on.

Incoming caller’s number is not displayed even though you have subscribed to Caller Display

Caller has to allow their number to be sent. It has been withheld or is unavailable.

Possible problems with text messaging

Cannot send text and screen displays Message Sending Failed

The Sending Service Centre number may be incorrect or may have been deleted. See page 43 for instructions on how to re-enter the number.

The base power supply or telephone line cord might not be properly connected. Check that the base power supply is plugged into the wall socket and switched on and that the telephone is plugged into the telephone wall socket.

There might be a fault on the line. Check your telephone line is working properly. Cannot receive text

The Receiving Service Centre number may be incorrect or may have been deleted. See page 43 for instructions on how to re-enter the number.

More than one text product is plugged into the line. Remove other products.

Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller’s number when you receive an incoming call.

Handset is registered to the text service and text has previously been sent and received but you are now only receiving incoming messages

This may be due to your handset being de-registered at the text service centre. All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are not charged for.

If you experience any problems, please call the Helpline on 0870 605 8047

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Contents User Guide Welcome… Need help? This guide Personalise your phone Handset and base settingsUsing the answering machine This guide Text messagingOn the underside of the base. The Power light comes on Setting upGetting started Telephone Battery low warningBattery guard tab Battery performanceYour BT Glide is ready to use Additionally, if you have purchased a BT Glide multiple pack Handset buttons Getting to know your phoneSIM card reader Power light Charging light Use lightGetting to know your phone BaseDate and time Names option Handset standby screen and iconsNavigating the menus and selecting options Phonebook Settings Calls Lists BluetoothHandset menu Text MessagingDivert call to the answering machine Call timerAuto-answer To make a handsfree call HandsfreePress to stop the ringing SecrecyEntering names Using the phonebookQuick-search the phonebook To call and pressDelete all phonebook entries Scroll to Send to handset and press Select or Bluetooth range Using BluetoothPairing Pairing a Bluetooth mobile phoneScroll to Pair Headset and press Select or Display shows Is Mobile Discoverable?Display shows Make Headset Discoverable Scroll to Pair with Mobile and press Select orUsing your Bluetooth headset VCards Please note Phonebook SynchronisationMake the BT Glide base ‘discoverable’ by holding Using your BT Glide with a PCFollowing times you use the software Using Bluetooth Scroll to De-register Handset and press Select or Additional BT Glide handsetsDisplay shows De-register handset? Register another BT Glide handsetInternal calls Caller information Using the calls listPress Read to see the list of missed calls Calls List menu and press Select orSave to save to phonebook Call Diversion Check Call Diversion OffReminder Call Clear Call Waiting Off Press Save to confirm Change numbersMessages to non-compatible phones Text messagingWriting tips for standard text entry Couple of secondsPredictive text entry T9 Text character mapWriting tips for predictive text entry Scroll to Send a SMS and press Select Write and send a text messageScroll to Write Message and press Select Send a text message from the phonebookReading text messages Using text message templates Message storage Checking your OutboxService Centre numbers Scroll to Terminal Number User areasText messaging Set the font size for messages Text message settingsSet message alert beeps on/off Scroll To First Ring and press Select ScrollUsing the answering machine Stop playback Press Listening to your messagesDisplay shows Delete All Old Messages? Outgoing message OGM Using the answering machine Highlight Menu and press Select or Answer delay Answer delay sets the number of times yourRemote access On the phone you are using Default settingYou have now accessed your answering machine You can operate it using the keypad buttonsPersonalise your phone Scroll to Ext. Ringer VolumeScroll to Ringer Volume Scroll to Int Ringer VolumeScroll to Handsfree Volume or Headset Volume Handset and base settingsHandset settings Scroll to Earpiece VolumePress To select your preferred language To LanguageSelect Base settingsScroll to Display Contrast Base name From the menu, scroll to Base and pressDisplay shows Reset Settings? System will Reset Restore factory default settingsDefault settings PIN code 0000 Base volume Level Games63 Games On the 7 piles BT Glide Helpline 0870 605 HelpHelp Possible problems with text messagingCannot send text and screen displays Message Sending Failed Turns on permanent voice text message delivery to your phone Help General information SafetyGeneral information Product disposal instructionsGuarantee General information BT Glide Edition 07 20.01.06 BT Glide Edition 07 20.01.06 Offices worldwide