BT Glide – Edition 07 – 20.01.06 – 7163
68 Help
Further help and advice for text messaging queries on BT lines
•BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
•BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
•For other telephone service providers please contact their customer services. General sales enquiries
•BT Residential lines call 150. BT Business lines call 152.
•For other telephone service providers please contact their customer service. Billing enquiries
•Refer to the telephone number shown on your telephone bill. Other functions and services available from the text service
•By sending the following commands to the BT Text self administration facility you can control functions and capabilities in your text phone and the way messages are handled.
1.Press Menu, use the Navigation buttons to highlight the 
Text Messaging menu and press Select or 
. Then scroll 
to Write Message and press Select.
2.Type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
3.Press Options, scroll 
to Send and press Select. Then enter 00000 and press Send. Display shows Sending Message.
If you experience any problems, please call the Helpline on 0870 605 8047