Cisco Systems 7970G, 7975G manual Understanding Lines and Calls

Page 22

13

4-way navigation

Cisco Unified IP Phone 7975G, 7965G,

 

Choosing Phone Screen

 

pad and Select

and 7945G:

 

Items, page 9

 

button (center)

Enables you to scroll through menus and

 

 

 

 

 

 

 

 

highlight items. Use the Select button to

 

 

 

 

select an item that is highlighted on

 

 

 

 

the screen.

 

 

 

 

Navigation button—Scroll up and down to

 

 

 

see menus and highlight items and right and

 

 

 

left across multi-column displays.

 

 

 

 

Select button—Scroll to highlight a line using

 

 

 

the Navigation button and then press

to

 

 

 

open a menu, play a ringer item, or access

 

 

 

 

other features, as described on the screen.

 

 

 

 

 

 

 

14

Navigation button

Cisco Unified IP Phone 7971G-GE

 

Using Call Logs, page 1

 

 

and 7970G:

 

 

 

 

Enables you to scroll through menus and

 

 

 

 

highlight items. When the phone is on-hook,

 

 

 

displays phone numbers from your Placed

 

 

 

 

Calls log.

 

 

 

 

 

 

 

15

Keypad

Enables you to dial phone numbers, enter

 

Basic Call Handling, page 1

 

 

letters, and choose menu items.

 

 

 

 

 

 

 

16

Softkey buttons

Each button activates a softkey option

 

Understanding Phone

 

 

(displayed on your phone screen).

 

Screen Features, page 8

 

 

 

 

 

17

Handset light strip

Indicates an incoming call or new

 

Accessing Voice Messages,

 

 

voice message.

 

page 1

 

 

 

 

 

18

Phone screen

Shows phone features.

 

Understanding Phone

 

 

 

 

Screen Features, page 8

 

 

 

 

 

Understanding Lines and Calls

The terms lines and calls can be easily confused.

Lines—Each corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to eight lines, depending on your phone and configuration. To see your phone lines, look at the right side of your phone screen. You have as many lines as you have directory numbers and phone line icons: .

Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

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OL-22332-01

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Safety and Performance Information Finding Additional InformationUsing External Devices Power OutageCisco Product Security Overview Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Using Call Logs, Cleaning and MaintainingAccessing Voice Messages Accessing the Help SystemUnderstanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionIcons, page 7, and Viewing Multiple Calls, Understanding Phone Screen FeaturesMenus, Screen item Do this Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GCisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and MenusIf you want to Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP and Sccp Understanding Energy SavingsAn Overview of Your Phone OL-22332-01 For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Setting Up PhonesAccess Lists for Mobile CorporateDirectory to log PersonalChoose Personal Address Book If you want to Then For more information, see Answering a CallAnswer or Sending a Call to a Voice Using AutoAnswer with aUsing a Single Phone Number Message System,Ending a Call Using Hold and ResumeOr EndCall Using Mute Toggle Microphone on Press Toggle Microphone offSwitching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbPress DND or Do Not Disturb Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipViewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Using the Personal Directory on the Web,Personal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Press Change Change CredentialsPress ChangePIN See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Brightness Customizing the Phone ScreenOptions Web Pages, User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Missed Calls, Placed Calls, or Received Calls. Each Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsState, Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Press Fast Dial Press SelectPersonal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing the Personal Directory on the Web If you want to Then do this after you logClick Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options DeviceSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolClick Phone Services Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Your Phone,Feature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting CallBack failsViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps
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