Cisco Systems 7970G, 7975G manual Access Lists for Mobile Connect, See Answering a Call

Page 62

Managing Business Calls Using a Single Phone Number

Intelligent Session Control associates your mobile phone number with your business phone number. When you receive a call to your remote destination (mobile phone), your desk phone does not ring; only your remote destination rings. When an incoming call is answered on the mobile phone, the desk phone displays a Remote in Use message.

During a call you can also use any of your mobile phone features. For example, if you receive a call on your mobile number, you can answer the call from either your desk phone or you can handoff the call from your mobile phone to your desk phone.

If you want to...	Then...

Transfer your incoming mobile active	Use the various features of your mobile phone (for
call to desk phone	example, *74). Contact your system administrator for a
	list of access codes.

With Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls associated with your desktop phone number.

Your desktop and remote destinations receive calls simultaneously.

When you answer the call on your desktop phone, the remote destinations stop ringing, are disconnected, and display a missed call message.

When you answer the call on one remote destination, the other remote destinations stop ringing, are disconnected, and a missed call message is shown on the other remote destinations.

	If you want to...	Then...

	Configure Mobile Connect	Use the User Options web pages to set up remote destinations and
		create access lists to allow or block calls from specific phone numbers
		from being passed to the remote destinations. See Setting Up Phones
		and Access Lists for Mobile Connect, page 9.

	Answer a call using your	See Answering a Call, page 4.
	mobile phone

	Switch an in-progress call	See Switching an In-Progress Call to Another Phone, page 8.
	between your desk phone
	and mobile phone

	Put a call that has been	1. Press the Enterprise Hold (name may vary) softkey.
	picked up on your mobile	The other party is placed on hold.
	phone on hold	The other party is placed on hold.
	phone on hold	2. On your mobile phone, press the Resume (name may vary) softkey

		on the mobile phone. See Switching an In-Progress Call to Another
		Phone, page 8.

14	OL-22332-01

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Finding Additional InformationCisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalRegistering with Taps Adjusting the Footstand OptionalUsing a Headset Headset SupportOL-22332-01 An Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GECisco Unified IP Phone 7945G Description Using Call Logs, Cleaning and MaintainingAccessing Voice Messages Accessing the Help SystemUnderstanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionMenus, Understanding Phone Screen FeaturesIcons, page 7, and Viewing Multiple Calls, Screen item Do this Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Cisco Unified IP Phone 7975G, 7971G-GE, and 7970GIf you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP and Sccp Understanding Energy SavingsAn Overview of Your Phone OL-22332-01 For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options Setting Up PhonesAccess Lists for Mobile CorporateChoose Personal Address Book PersonalDirectory to log Answer or Answering a CallIf you want to Then For more information, see Sending a Call to a Voice Using AutoAnswer with aUsing a Single Phone Number Message System,Or EndCall Using Hold and ResumeEnding a Call Using Mute Toggle Microphone on Press Toggle Microphone offSwitching Between Multiple Calls Switching an In-Progress Call to Another PhoneViewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUser Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls Using Conference Features See Viewing or Removing Conference Participants,Using Join Using cBarge TipViewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListIf you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call CBarge and Barge Single-button and Multi-touch BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Brightness Customizing the Phone ScreenOptions Web Pages, User Preferences Viewing AngleSee Cleaning and Maintaining the Phone Screen, User Preferences Background ImagesOL-22332-01 Missed Calls, Placed Calls, or Received Calls. Each Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsState, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Fast Dial Press SelectPersonal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators,Message System, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceChoose User Options Device Click Service URL Configuring Features and Services on the WebUsing the Personal Directory on the Web If you want to Then do this after you logClick Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options DeviceSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolClick Phone Services Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Your Phone,Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name NetworkUnderstanding Additional Configuration Options If you Then For more informationSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting CallBack failsViewing Phone Administration Data If you are asked to ThenUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps

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