Cisco Systems 7975G, 7970G manual Common Phone Tasks

Page 3

Common Phone Tasks

View online help on

Press

? .

 

phone

 

 

 

 

 

 

 

Place a call

Go off-hook before or

 

after dialing a number.

 

 

 

Redial a number

Press Redial. Or press the

 

Navigation button while

 

on-hook to see your

 

Placed Calls log.

 

 

 

 

Switch to handset

Pick up the handset.

during a call

 

 

 

 

 

 

 

 

 

Switch to speaker or

Press

 

or

, then

headset during a call

hang up the handset.

 

 

 

 

 

Mute your phone

Press

 

.

 

 

 

 

 

Use your call logs

Press

 

to choose a

 

call log. To dial, highlight

 

a listing and go off-hook.

 

 

 

Edit a number

Press EditDial, << or >>.

 

 

 

Hold/resume a call

Press Hold or Resume.

 

 

 

Transfer call to new

Press Transfer, enter the

number

number, then press

 

Transfer again.

 

 

 

 

Place an intercom call

Press intercom button,

 

enter a number if

 

 

necessary, and speak

 

after you hear the tone.

 

 

 

Start a standard

Press more > Confrn, dial

(ad hoc) conference

the participant, then

call

press Confrn again.

 

 

 

 

 

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use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

© 2011 Cisco Systems, Inc. All rights reserved.

OL-22332-01

QUICK REFERENCE

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6

(SCCP and SIP)

For Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial

Dial using a speed dial index

 

number

 

 

Answer

Answer a call

 

 

Back

Return to the previous Help topic

 

 

Barge

Add yourself to a call on a shared

 

line

 

 

CallBack

Receive notification when a busy

 

extension becomes available

 

 

Cancel

Cancel an action or exit a screen

 

without applying changes

 

 

cBarge

Add yourself to a call on a shared

 

line and establish a conference

 

 

CFwdALL

Setup/cancel call forwarding

 

 

Clear

Delete records or settings

 

 

Close

Close the current window

 

 

ConfList

View conference participants

 

 

Confrn

Create a conference call

 

 

Delete

Remove characters to the right of

 

the cursor when using EditDial

 

 

Details

Open the Details record for a

(SCCP only)

multiparty call in the Missed Calls

 

and Received Calls logs

 

 

Dial

Dial a phone number

 

 

DND

Turn on/off Do Not Disturb

 

(DND)

 

 

EditDial

Edit a number in a call log

 

 

EndCall

Disconnect the current call or the

 

current intercom call

 

 

Erase

Reset settings to their defaults

 

 

Exit

Return to the previous screen

 

 

GPickUp

Answer a call that is ringing in

 

another group or on another line

 

 

Image 3
Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredHeadset Support Adjusting the Footstand OptionalUsing a Headset Registering with TapsOL-22332-01 Understanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975GCisco Unified IP Phone 7945G Description Accessing the Help System Cleaning and MaintainingAccessing Voice Messages Using Call Logs,Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsUnderstanding Phone Screen Features Icons, page 7, and Viewing Multiple Calls,Menus, Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Screen item Do thisUnderstanding Feature Buttons and Menus Cisco Unified IP Phone 7965G and 7945GIf you want to Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and SccpAn Overview of Your Phone OL-22332-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Setting Up PhonesAccess Lists for Mobile Placing a Call-Additional OptionsPersonal Directory to logChoose Personal Address Book Answering a Call If you want to Then For more information, seeAnswer or Message System, Using AutoAnswer with aUsing a Single Phone Number Sending a Call to a VoiceUsing Hold and Resume Ending a CallOr EndCall Toggle Microphone on Press Toggle Microphone off Using MuteSwitching an In-Progress Call to Another Phone Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Using Do Not Disturb Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference FeaturesUsing Join Tip Using cBargePress ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsIf you want to Then Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingUsing the Personal Directory on the Web, Picking Up a Redirected Call on Your PhonePersonal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines Single-button and Multi-touch Barge CBarge and BargePress Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call IDUsing Cisco Extension Mobility Change Credentials Press ChangePress ChangePIN Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone OL-22332-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,User Preferences Viewing Angle Customizing the Phone ScreenOptions Web Pages, User Preferences BrightnessUser Preferences Background Images See Cleaning and Maintaining the Phone Screen,OL-22332-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. EachState, Directory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Press Select Press Fast DialPersonal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice MessagesMessage System, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisIf you want to Then do this after you log Configuring Features and Services on the WebUsing the Personal Directory on the Web Choose User Options Device Click Service URLChoose User Options Device Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Click Add NewUsing the Address Book Synchronization Tool Setting Up Speed Dials on the WebYour Phone, Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Click Phone ServicesServices Feature buttonsProgrammable phone button Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsAdvanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco ExtensionCallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps
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