Cisco Systems 7970G manual Device Logs

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

Table 8-4	Access Area and Network Area Items (continued)
Item		Description
Tx excessLength		Total number of packets not transmitted because the
		packet experienced 16 transmission attempts
Tx broadcast		Total number of broadcast packets transmitted by the
		phone
Tx multicast		Total number of multicast packets transmitted by the
		phone
Neighbor Device ID		Identifier of a device connected to this port
Neighbor IP Address		IP address of the neighbor device
Neighbor Port		Neighbor device port to which the phone is connected

Device Logs

The Device Logs area on a phone’s web page provides information you can use to help monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-2.

•Console Logs—Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone.

•Core Dumps—Includes hyperlinks to individual dump files.

•Status Messages area—Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2describes the status messages that can appear.

To display the Status Messages, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-2, and then click the Status Messages hyperlink.

•Debug Display area—Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting.

	Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
8-14	OL-11524-01