Troubleshooting

REMOTE OPERATION

Playing the Current Announcment:

1. Press 7. The announcement for the current mailbox is played.

Recording a New Announcement:

1.Press 5. You will hear “Please record your announcement after the beep. To stop recording, press *.”

2.Say your new greeting after the beep.

3.When you are done saying your announcement, press * to stop recording.

Turning the Answering System On or Off:

•Press # to turn the answering system on.

•Press 0 to turn the answering system off.

Change your Remote Access Password:

1.Press 1. The BE-3872 will announce “your password is XX. Please enter new password.”

2.Use the dial pad to enter the new two-digit password.

3.The BE-3872 will playback the new password and go back to replaying the voice help menu.

Room Monitoring:

The room monitor feature allows you to listen to what is going on in the room that the BE-3872 is located. The room monitor feature lasts for 20 seconds. When complete, the voice menu will begin playing.

1.Press 3. You will hear the ambient noises in the room that the BE-3872 is located.

2.Wait 20 seconds or hang up to end room monitoring.

No dial tone/phone will not dial out.

•Check that the AC power adapter is plugged into a working AC power outlet.

•Check all telephone cord connections or try another wall jack.

•Do a basic reset of the phone: Disconnect the phone from the wall and remove the battery. Leave for 30 minutes and then re-install as instructed by the manual.

Can’t hear the ring signal.

•Check the ringer volume controls; verify that the switch is not set to “Off.”

While on a call, you hear another call on the line or experience radio frequency interference.

•Switch channels to a clear channel.

•Check the wiring for bad connections.

•Do not use this phone within 20 feet of a working microwave. The microwave produces frequencies in this range which may cause interference. This interference is normal for all 2.4GHz phones and should not be considered a product defect.

Cannot remotely access the answering system.

•Verify that the 2-digit remote access code has not been reset to the default code (press [Code] to announce the current remote access code).

•Be sure to wait until after the outgoing message has begun playing before entering the remote access code.

The answering machine 2-digit displays shows “OP.”

•This stands for “Outgoing (message) Playback.” This is just a visual indication that the outgoing message is currently being played.

Can't make phone calls.

•Make sure the phone is set to the correct type of service, either Tone or Pulse.

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