Sipura Technology SPA-841 manual Way Conference, Attended Transfer, Unattended or Blind Transfer

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3 Way Conference

To initiate a conference, press the “conf” button while in a conversation. The user can access the “conf” button by pressing the “>” button during a call. After pressing the “>”, the menu will display “conf” on the top left button. After the user presses the “conf” button, 1st call will be placed on hold and the phone will provide the user with a new dial tone. The user can now dial the 2nd party’s telephone number. To combine the 1st and 2nd calls, the user can press the “conf” button again. After pressing “conf”, all three parties will be combined together in a conference call. When the user hangs-up, by default, all parties will be disconnected.

Attended Transfer

To initiate a transfer, press the “xfer” button while in a conversation. The user can access the “xfer” by pressing the “>” button during a call. After pressing the “>”, the menu will display “xfer” the top right sft key button. After the user presses the “xfer” button, the 1st call will be placed on hold and the phone will provide the user with a new dial tone. The user can now dial the 2nd party’s telephone number. When the 2nd party answers, the user can have a private conversation with the 2nd party without the 1st party being able to listen. If the 2nd party wants to speak with the 1st party, the user can press “xfer” button again to complete the call transfer and the user will drop out of the conversation with both parties. Note that hanging up does not complete the call transfer, it only ends the current call. This is an attended transfer call.

Unattended or Blind Transfer

To initiate an unattended or blind transfer, press the “xfer” button while in a conversation. The user can access the “xfer” by pressing the “>” button during a call. After pressing the “>”, the menu will display “xfer” the top left button. After the user presses the “xfer” button, the 1st call will be placed on hold and the phone will provide the user with a new dial tone. The user can now dial the 2nd party’s telephone number. After the 2nd Party’s phone is ringing, the user can press “xfer” button again to complete the transfer and the user will be disconnected from both parties This is a unattended or blind transfer. Please note that if the user hangs up before the 2nd call is ringing the blind transfer will fail and the 1st party will be disconnected.

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Contents Sipura Technology, Inc Disclaimer Please Read Entering Directory Names, Numbers and Ring Default Preferences Customer Support Methods Care for Your Phone Interoperability and SIP Based Feature Set SPA-841 Has the Following Telephone FunctionalitiesSPA-841 Hardware Features Include Network and Service Configuration Settings Please locate the following before using the phoneRJ45 Ethernet Volt Power AdapterHandset and Cord Compliance and Safety Information One Year Limited Hardware WarrantyReplacement, Repair, Refund Headset Connection OptionalUsing the Sipura SPA-841 IP Telephone SPA-841 Idle State Turning on the PhoneRedial 11/10 420p dir Making Calls Manual DialingEnter Number Redial 11/10 420p Dir PA-841 Manually Entering a NumberFrom Redial List SPA-841 Press the Left Soft Key to See Redial ListNew Entry Adam Bob Dial Directory To Access the Directory, Press the dir Button Soft KeyFrom Directory Speed Dialing Using the Handset Using a HeadsetUsing the Speakerphone Use of Handset, Headset & SpeakerphonePage Hold Receiving CallsMultiple Calls Unattended or Blind Transfer Way ConferenceAttended Transfer Menu Options Enabled by Pressing the i Button Putting Names & Numbers in the Directory New Entry Adam Bob AddcancelDirectory Name ` Number Ring Default Saveerase Entering Directory Names, Numbers and Ring Default Name a Number Ring Default Abc2ABC eraseName Jane Number Ring Default Saveerase Setting up Speed Dial Numbers and Using Speed Dial Numbers Speed DialOptions to enter a Speed Dial Entry Enter Speed Dial Number Jack Jane Abc2ABC EraseMore on Entering Numbers & Letters To Use Speed Dial NumbersCall History Redial List Answered Calls Missed Calls Ring Tone No Ring Classic-2 Classic-3 Classic-4 Select E1Ring play Block Caller ID No Save Preferences editBlock Caller ID Block Caller IDBlock Anonymous Call Block Anonymous Calls ?DoNotDistrub Secure Call Dial Assistance Cancel Preferred Audio Device Headset Option Call Forward Cfwd All Number Erase Cfwd Busy Number Erase Cfwd No Ans Number Erase Cfwd No Ans Delay Erase SipuraTime/Date Date m/d/y Time hms Offset +Hms Save EraseVoice Mail Voice Mail Number 19085551212 Save EraseNetwork DhcpDchp Current IP AddressCurrent NetMask Non Dhcp IP Address Non Dhcp Subnet Mask Non Dhcp DNS Product Info Product Name Product Name SPA-841 Serial Number 880121a00000 Product InfoSoftware Version Hardware Version Product Info MAC Address Phone Ext Select Status cancel StatusPhone LineDate 055352 1/1/04 Up Time Tx 19100P Rx 19525P Status cancel Ext 1, 2,3,4 L1 Ready Tone None Status cancel Line 1, 2,3,4Restart RebootConfirm System Reboot? Cancel Factory Reset SipuraSet Password New Password Save ErasePhone does not turn on or boot up Phone will not make or receive callsDo not expose to heat, sun, cold, water Cleaning Your PhoneCalls with Poor Voice Quality Acronyms PCB Page
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