VTech DS6121 user manual CONNECTING... is

Troubleshooting

Problem	Suggestion
CONNECTING... is	• The handset may be out of range. Move it closer to the telephone base.
shown in the handset	• Make sure the power cord is securely plugged into the telephone base. Use a working electrical
display window. Why	outlet that is not controlled by a wall switch.
don’t I get a dial tone	• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
when I try to use this	the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
telephone?	and re-install the battery. Place the handset in the telephone base and allow up to one minute
	for the handset and telephone base to synchronize.
	• Other electronic products may prevent your handset and telephone base from communicating
	with each other. Try installing your telephone base as far away from these electronic devices as
	possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room
	monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
Common cure for	• If the telephone is not responding normally, try putting the cordless handset in the telephone
electronic equipment.	base. If it does not respond, try the following (in the order listed):
	• Disconnect the power to the telephone base.
	• Disconnect the battery on the cordless handset.
	• Wait a few minutes before connecting power to the telephone base.
	• Re-install the battery and place the cordless handset in the telephone base.
	• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
	to one minute for this to take place.

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Appendix