VTech I6787, I6768, i6777 important safety instructions Answering system

Troubleshooting

Problem	Suggestion
Caller ID entries	• Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in
do not match the	some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1
numbers I need to	plus the area code plus the seven digits. You can change the number of digits that you dial or
dial.	store from the call log. While reviewing the call log, press # repeatedly to display these dialing
	options for local and long distance numbers before dialing or saving the telephone number.
The answering system	• Make sure the answering system is on. When the answering system is on, the red light on the
does not answer after	ANSWER ON/OFF key should be lit.
the correct number of	• If Toll Saver is activated, the number of rings changes to two when there are new messages
rings.	waiting (see page 28).
	• If the memory is full or if the answering system is off, the system will answer after ten rings.
	• In some cases, the answering system be affected by the ringing system used by the local
	telephone company.
The announcement	• When recording the announcement, make sure you speak in a normal tone of voice about nine
message is not clear.	inches from the telephone base.
	• Make sure there is no background noise (television, music, traffic, etc.) when recording.
The answering system	• Make sure the answering system is on.
does not record
message.
The messages on the	• If a caller leaves a very long message, part of it may be lost when the system disconnects the
answering system are	call after 90 seconds.
incomplete.	• If the memory on the system becomes full during a message, the system stops recording and
	disconnects the call.
	• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

46 www.vtechphones.com