VTech ia5829 manual Process for gz2434 Calls, Turning Message Light Off, De-Register

Page 41

·After placing the order, send an internal referral commitment to the [VTECH ARS LABEL] team for a prepaid UPS ARS Label to be sent to the customer.

NOTE: DO NOT SEND THESE CUSTOMERS BACK TO THE RETAILER FOR REPLACEMENT (EVEN IF THEY ARE WITHIN THE FIRST 30 DAYS OF PURCHASE). IT IS IMPORTANT THAT YOU FOLLOW THIS PROCESS.

Process for gz2434 Calls

If customers call with the one or more of the following symptoms: Static/Noise; Five Beeps; Call is Fading or Cutting In and Out; No Connect and the final resolution is repair, follow the below steps:

1.Advise the customer that you will place a no charge replacement order that will be shipped via express service, which should arrive within 1-3 business days. Advise the customer that they will also receive a prepaid UPS ARS label sent via US Mail to return their original unit (no charges will be incurred by the customer).

2.You will need to place a no charge replacement order for the VTech GZ2434 using the CSAT promotion code in COPS and change the shipping method to Free Shipping- Overnight (manager use only) $0.

3.After placing the order, it will be necessary to send an internal referral commitment to the [VTECH ARS LABEL] team requesting an ARS label be sent to the customer.

If the customer is not satisfied with the express shipped replacement, offer to extend their manufacture's warranty for 6 months (this is different than a Protection Plan; Protection Plans should never be given out as a negotiation method).

Turning Message Light Off

If the Message Light on the Base does not go off even after you've listened to voice mail messages:

1.Press [PROG/CHAN].

2.Press [>] until the screen displays: MESSAGES WAITING.

3.Press [SELECT]. The screen displays: LIGHTS OFF: YES.

4.Press [SELECT] again to turn off the Message Waiting Light on Base.

2600 De-Register

2600 registered to a 2651

·In the idle mode, at the Base Unit keypad, press [*] [*] [3] [3] [5] [7] [8] [2].

2600 registered to a 2656 or 2670 ·Unplug power from the Base.

·Hold down [PAGE] while reconnecting power. When the In Use Light blinks, release the [PAGE] key.

·Hold down [PAGE] for 5 seconds. When the In Use Light begins to flash, release the [PAGE] key.

·The Handset Charging Light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once

Registration of the 2600

·After charging the Handset, remove it from its Charge Cradle. If the screen displays SEARCHING FOR BASE, Press NEW. If the screen displays ENTER BASE ID, go to step 2.

Page 40 Page 42
Image 41
Page 40 Page 42
Contents Page Table of Contents Headset Operation About Call History Review Call HistoryImportant Safety Instructions Important Safety Instructions Parts Check List Before You BeginLCD Handset LayoutBase Unit Layout Installation and Charge of Battery Started Setup GettingConnecting Power to Base Unit Getting Started Battery Care and MaintenanceConnecting to Phone Line Wall Mounting Getting Started SetupSet Date and Time Basic Operation Telephone OperationHandset Operation CIDUse/Charging Indicator Base Operation Message Waiting IndicatorTelephone Operation Basic Operation Page/Handset Lo- catorSet the Dial Mode Handset Ringer Style/Battery SaveTemporary Tone Dialing Message WaitingDisplay Screen Messages Basic Operation Telephone OperationClear Message Waiting Alert Store a Number/Name in Speed Dial Memory Speed Dial MemoryDelete a Number/Name Stored in Memory Basic Operation Telephone MemoryEdit a Number/Name Stored in Memory Reassign Locations in Memory Dial a Memory NumberStore a Number/Name in the Directory Basic Operation Telephone DirectorySetting Move a Number/Name to the Memory Dial a Number from the DirectoryAbout Call History Caller ID Caller ID OperationReview Call History Delete Records from Call HistoryStore a Call History Record in the Directory Basic Operation Caller ID OperationDial a Displayed Number Belt Clip Headset OperationMaintenance You hear other calls while using your phone Handset does not ring when you receive a callCase of Difficulty Phone doesnt work at allCommon cure for electronic equipment What does this limited warranty cover? Warranty StatementHow long is the limited warranty period? What is not covered by this limited warranty?Other Limitations How do you get warranty service?FCC Part FCC, Acta and IC RegulationsProduct identifier and REN information Programming/testing of emergency numbersConnection and use with the nationwide telephone network Repair instructionsIC Industry Canada M I N a L E F F E C T I V E Range Technical SpecificationsIssued Need HELP? Cordless Troubleshooting Tags De-register and register Keypad Tone Feature Vtech Telephones Keypad Tone Feature 2256/1256 2325/2365 Replace Adjust Ringer VolumeRinger On/Melody Selection Process for T2406 calls SwitchDe-Register Process for gz2434 CallsTurning Message Light Off Language Conversion Twisted Pair CordsDual-Band Frequency Language Conversion of Base Menus English Spanish VT2461 Mk1 Deregister ALL Handsets Inch 4 conductor line cord VT2461 Mk1 Deregister a Single HandsetVT2461 Mk2a Deregistration process for Access to SoundCardConference calls Operating Range GeneralCaller Id after 2nd ring Caller ID/Call Waiting ServicesOperating Range Spread Spectrum EchoDate Code Sticker Volume ControlsCardiac Pacemakers Handset Warmth ToneLengthRelocate Phone In Home EMI + Sep/Phns CrosstalkCall Waiting disconnects answering system Clean Charging ContactsExternal Antennas Hearing Aid CompatibilityRecradle unplug AC Handset Locked Up BatteryCalling in same Area Code Base Unit Locked Up Common CureSingle Audio Path Mutes Chirping SoundsLow Battery indicator Ringer Volume Not AdjustableConductor Line Corfd Explain Call WaitingDigital Voice Ringer EquivalenceJulian Date
Top Page Image Contents