VTech Ia5854 manual Troubleshooting, Problem Suggestion

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Troubleshooting

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511.. In Canada, call VTech Telecommunications Canada Ltd.. at 1-800-267-7377..

Problem	Suggestion
My phone doesn’t	• Make sure the power cord is plugged in..
work at all..	• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
	jack..
	• Charge the battery in the handset for 18 hours.. For optimum daily performance, return the
	handset to its base when not in use..
	• Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in..
	Allow up to one minute for the handset and base to reset..
	• You may need to purchase a new battery, please refer to the Batteries section of this
	user’s manual..
I cannot get a dial	• First try all the suggestions above..
tone..	• Move the handset closer to the base.. You might have moved out of range..
	• Your line cord might be malfunctioning.. Try installing a new line cord..
	• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and
	connect a different phone.. If there is no dial tone on that phone either, the problem is in your
	wiring or local service.. Contact your local telephone company..

www.vtechphones.com

ADDITIONAL INFO 35

Additional Information

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Contents Table of Contents Table of Contents VTech toll free 1-800-595-9511 In Canada dial Need HELP?Parts Check List Before You BeginChoose Location InstallationInstall Handset Battery Connect Power and Telephone Line Cords Wall Mounting Desk/Table InstallationCheck for Dial Tone Charge the Handset BatterySet Language Mode Set the Dial ModeSet Handset Date and Time Handset Ringer Style/Battery SaveBelt clip optional If you subscribe to DSL serviceHandset Operation Telephone OperationMessage Waiting Base OperationTemporary Tone Dialing Clear Message Waiting Alert When you have a message waiting, the handset will displayWalk back into range, periodically pressing OFF Headset JackOperating Range Display Screen Messages Store a Number/Name in Speed Dial Speed DialingPress select to save the edited information Edit a Number/Name Stored in Speed DialReassign Locations in Speed Dial Delete a Number/Name Stored in Speed DialDial a Speed Dial Number Edit a Number/Name Stored in the Directory Telephone DirectoryStore a Number/Name in the Directory Delete a Number/Name Stored in the Directory Dial a Number from the Directory Move a Number/Name to the Speed Dial MemoryCaller ID Review Call History About Call History Caller IDLocate the record in call history that you want to dial Delete Records from Call HistoryDial a Displayed Number Store a Call History Record in the DirectoryPress select, then press Or until Program Code + number number only 1+ number.. See the noteSide margin for more information on changing Dialing sequenceAbout Announcements Audible IndicatorsSetting the clock Answering System Operation At the BaseTo delete your announcement System on or off Confirm feature settingsRecord Your Announcement To review your announcement at any timeFeature Summary Setting Up Your Answering SystemChoose how many times the phone will Listen to, Save & Delete MessagesTurn the base ringer on or off OffTo stop recording, press the PLAY/STOP again Call Screening/InterceptRecord a Memo Press to play messages.. Press again to stop playbackWindow Display When Voice Menu Answering System Operation Remote Access Remote Access Commands Connect with the Answering SystemMenu Will Again to turn the system back onTurn system on Code, then press 0 to turn the answering system onBatteries Battery Care and performanceProblem Suggestion TroubleshootingComputers, kitchen appliances and other cordless phones Off in this troubleshooting guideNoise If you subscribe to DSL ServiceManual For further instructionWhen I’m near My handset does not Ring when I receive Manual CallMy handset Up to one minute for the handset and base to resetMy Caller ID isn’t Warranty Statement MaintenanceHow do you get warranty service? Important Safety Instructions FCC Part FCC, Acta and IC RegulationsIndustry Canada Rbrc SealReceive Frequency Base 5863..80 5872..5 MHz Technical SpecificationsIndex IndexTelephone operation 11-15 Page User’s Manual