VTech CS6859-2, cs6858-3 user manual Telephone does not ring when there is an incoming call

Page 73

Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.

Make sure the ringer volume of the handset and telephone base are not set to off (page 14 and page 15).

Make sure the telephone line cord and power adapter are plugged in properly (page 2).

The handset may be too far from the telephone base. Move it closer to the telephone base.

There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

The telephone line cord may be defective. Install a new telephone line cord.

Remove and install the battery again and place the handset in the telephone base.

Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents Complete user’s manual Congratulations Table of contents Answering system operation Answering system settingsAppendix IndexGetting started Parts checklistTelephone base and charger installation If you do not hear a dial tone Battery installationDisplays Put in charger Battery chargingTabletop to wall mount installation Installation optionsGetting started See Telephone base and charger installation on Wall mount to tabletop installationTo use the built-in answering system Are you a new cable or VoIP subscriber?To use the voicemail Delete Telephone base layoutMENU/SELECT Tone Handset layout VolumeMUTE/DELETE Using the menu Telephone settingsHandset ringer volume To enter the menuRinger tone Telephone base ringer volumeTo set the duration and turn on the quiet mode Quiet modeTo turn off the quiet mode Set date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsHome area code Key tonePress /CID or / to choose Key toneOn or Key toneOff Dial mode Make a call Telephone operationPredial a call Answer a callMute VolumeCall waiting Temporary ringer silencing Handset speakerphoneTemporary tone dialing To silence the handset ringerTo review and dial a redial entry RedialTo delete a redial entry To access a number in the caller ID log To access a number in the directoryTo access a number on the redial list Check voicemailTransfer a call Web address Find handsetTo start paging To end pagingJoin a call in progress Multiple handset useIntercom To share an outside callSpeaker or INT. Both devices display Intercom ended To initiate an intercom call at the telephone baseAnswer an incoming call during an intercom call Call transfer using intercomTo answer on a cordless handset To answer at the telephone baseIntercom About the directory DirectoryPress Select to choose Add contact Add a directory entryDirectory Alphabetical search Review and dial from the directoryTo start an alphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialDial a speed dial number Reassign a speed dial entryDelete a speed dial entry About caller ID Caller IDInformation about caller ID with call waiting Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Save a caller ID log entry to the directory Caller ID log screen messages Delete the caller ID log entriesTo delete an entry To delete all entriesAnswering system Answering system settingsAnnouncement Record your own announcementDelete your announcement Play the announcementTo turn on or off with the telephone base Answer on/offTo turn on or off with a handset or the telephone base CID orCall screening To turn this feature on or offNumber of rings Press Select to choose Call screeningMessage alert tone Remote access codeVoice language Recording timePress /CID or / to choose 3 minutes, 2 minutes or Answering system operation Using the answering system and voicemail togetherAnswering system and voicemail If XX new messages displays and /PLAY/STOP onNew message indication Message capacityMessage playback Call interceptTo screen a call at the telephone base To screen a call at a handsetTo play messages with a handset To play messages at the telephone baseOptions during playback Record, play or delete memos Delete all messagesTo delete all messages with the telephone base To delete all messages with a handset or the telephone baseCommand Description Remote accessExpand your telephone system AppendixAdd and register a handset To register a handsetTo deregister all handsets Replace a handsetScreen messages Appendix Handset lights Handset and telephone base indicatorsTelephone base lights Telephone base icons Handset iconsOperation Operating time BatteryMy telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outMy cordless handset isn’t performing normally Low battery shows on the handset screenCharge light is off Telephone does not ring when there is an incoming call Appendix My caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callNew voicemail display and I don’t know why Out of range or no pwr at base shows on the handset screenCannot retrieve voicemail messages Outgoing announcement is not clear Answering system does not respond to remote commandsAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions ECO mode Precautions for users of implanted cardiac pacemakersOperating range Taking care of your telephone MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specificationsIndex Index All rights reserved. Version 1 07/13
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CS6859-2, CS6859, cs6858-3 specifications

The VTech CS6859 series of cordless phones, which includes models CS6859-3, CS6859, CS6859-4, and CS6859-2, offers a range of features designed to enhance communication for residential use. Known for their reliability and user-friendly designs, these models combine modern technology with practical functionalities catering to the needs of users.

One of the standout features of the CS6859 series is its cordless design, allowing users to move freely while on calls. This series typically includes multiple handsets, making it excellent for larger homes or office spaces. Depending on the model, some configurations come with three, four, or two handsets, ensuring flexibility and extending coverage throughout the premises.

Each phone is equipped with DECT 6.0 technology. This advanced digital technology enhances the clarity of calls and reduces interference from other wireless devices, ensuring a secure connection. Additionally, DECT 6.0 provides a longer range than earlier technologies, which allows users to stay connected even when moving away from the main base unit.

The CS6859 series features a large, backlit display that makes it easy to see caller ID information, menus, and settings, even in low-light conditions. This is complemented by a straightforward keypad layout, designed for intuitive navigation. Users can store frequently called numbers in the speed dial memory, providing quick access to important contacts.

Another notable characteristic is the series’ built-in answering system. Users can record messages and review them conveniently, allowing for missed calls to be addressed promptly. The voicemail indicator alerts users of new messages, ensuring they never miss an important communication.

Additionally, the CS6859 models incorporate an eco-friendly design, as they are equipped with energy-efficient power supplies that consume less energy during operation. The series is also compatible with headsets, providing hands-free communication for added convenience.

In terms of sound quality, the VTech CS6859 series ensures clear audio with adjustable volume levels to suit user preferences. Features such as call blocking help manage unwanted spam calls, contributing to a more peaceful home environment.

Overall, the VTech CS6859 series exemplifies an ideal balance of functionality and modern technology, making it a preferred choice for anyone seeking reliable cordless phone solutions. With its combination of advanced features, multiple handset options, and user-friendly design, it meets the communication needs of a variety of users, ensuring that connectivity remains seamless.