VTech CS6859-2, cs6858-3 user manual How do you get warranty service?

Page 84

Appendix

Limited warranty

How do you get warranty service?

To obtain warranty service, please visit our website at www.vtechcanada.com or call 1 (800) 267-7377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

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Contents Complete user’s manual Congratulations Table of contents Answering system settings Answering system operationAppendix IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationGetting started Wall mount to tabletop installation See Telephone base and charger installation onAre you a new cable or VoIP subscriber? To use the built-in answering systemTo use the voicemail Telephone base layout DeleteMENU/SELECT Tone Volume Handset layoutMUTE/DELETE Telephone settings Using the menuHandset ringer volume To enter the menuTelephone base ringer volume Ringer toneQuiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codePress /CID or / to choose Key toneOn or Key toneOff Dial mode Telephone operation Make a callPredial a call Answer a callVolume MuteCall waiting Handset speakerphone Temporary ringer silencingTemporary tone dialing To silence the handset ringerRedial To review and dial a redial entryTo delete a redial entry To access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailTransfer a call Find handset Web addressTo start paging To end pagingMultiple handset use Join a call in progressIntercom To share an outside callTo initiate an intercom call at the telephone base Speaker or INT. Both devices display Intercom endedCall transfer using intercom Answer an incoming call during an intercom callTo answer on a cordless handset To answer at the telephone baseIntercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Caller ID About caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory Delete the caller ID log entries Caller ID log screen messagesTo delete an entry To delete all entriesAnswering system settings Answering systemAnnouncement Record your own announcementPlay the announcement Delete your announcementAnswer on/off To turn on or off with the telephone baseTo turn on or off with a handset or the telephone base CID orTo turn this feature on or off Call screeningNumber of rings Press Select to choose Call screeningRemote access code Message alert toneRecording time Voice languagePress /CID or / to choose 3 minutes, 2 minutes or Using the answering system and voicemail together Answering system operationAnswering system and voicemail If XX new messages displays and /PLAY/STOP onMessage capacity New message indicationCall intercept Message playbackTo screen a call at the telephone base To screen a call at a handsetTo play messages at the telephone base To play messages with a handsetOptions during playback Delete all messages Record, play or delete memosTo delete all messages with the telephone base To delete all messages with a handset or the telephone baseRemote access Command DescriptionAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsScreen messages Appendix Handset and telephone base indicators Handset lightsTelephone base lights Handset icons Telephone base iconsBattery Operation Operating timeTroubleshooting My telephone does not work at allThere is no dial tone Cannot dial outLow battery shows on the handset screen My cordless handset isn’t performing normallyCharge light is off Telephone does not ring when there is an incoming call Appendix Hear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work Telephone does not receive caller ID while on a callOut of range or no pwr at base shows on the handset screen New voicemail display and I don’t know whyCannot retrieve voicemail messages Answering system does not respond to remote commands Outgoing announcement is not clearAnswering system does not record messages Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range Maintenance Taking care of your telephoneAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 1 07/13
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CS6859-2, CS6859, cs6858-3 specifications

The VTech CS6859 series of cordless phones, which includes models CS6859-3, CS6859, CS6859-4, and CS6859-2, offers a range of features designed to enhance communication for residential use. Known for their reliability and user-friendly designs, these models combine modern technology with practical functionalities catering to the needs of users.

One of the standout features of the CS6859 series is its cordless design, allowing users to move freely while on calls. This series typically includes multiple handsets, making it excellent for larger homes or office spaces. Depending on the model, some configurations come with three, four, or two handsets, ensuring flexibility and extending coverage throughout the premises.

Each phone is equipped with DECT 6.0 technology. This advanced digital technology enhances the clarity of calls and reduces interference from other wireless devices, ensuring a secure connection. Additionally, DECT 6.0 provides a longer range than earlier technologies, which allows users to stay connected even when moving away from the main base unit.

The CS6859 series features a large, backlit display that makes it easy to see caller ID information, menus, and settings, even in low-light conditions. This is complemented by a straightforward keypad layout, designed for intuitive navigation. Users can store frequently called numbers in the speed dial memory, providing quick access to important contacts.

Another notable characteristic is the series’ built-in answering system. Users can record messages and review them conveniently, allowing for missed calls to be addressed promptly. The voicemail indicator alerts users of new messages, ensuring they never miss an important communication.

Additionally, the CS6859 models incorporate an eco-friendly design, as they are equipped with energy-efficient power supplies that consume less energy during operation. The series is also compatible with headsets, providing hands-free communication for added convenience.

In terms of sound quality, the VTech CS6859 series ensures clear audio with adjustable volume levels to suit user preferences. Features such as call blocking help manage unwanted spam calls, contributing to a more peaceful home environment.

Overall, the VTech CS6859 series exemplifies an ideal balance of functionality and modern technology, making it a preferred choice for anyone seeking reliable cordless phone solutions. With its combination of advanced features, multiple handset options, and user-friendly design, it meets the communication needs of a variety of users, ensuring that connectivity remains seamless.
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