VTech cs6858-3, CS6859-2 user manual Appendix

Page 74

Appendix

Troubleshooting

There is interference during a telephone conversation.

My calls fade out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

•The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

I get noise, static, or weak signals even when I’m near the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or a surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone may have better reception in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

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Contents Complete user’s manual Congratulations Table of contents Appendix Answering system settingsAnswering system operation IndexParts checklist Getting startedTelephone base and charger installation Battery installation If you do not hear a dial toneBattery charging Displays Put in chargerInstallation options Tabletop to wall mount installationGetting started Wall mount to tabletop installation See Telephone base and charger installation onTo use the voicemail Are you a new cable or VoIP subscriber?To use the built-in answering system Telephone base layout DeleteMENU/SELECT Tone Volume Handset layoutMUTE/DELETE Handset ringer volume Telephone settingsUsing the menu To enter the menuTelephone base ringer volume Ringer toneTo turn off the quiet mode Quiet modeTo set the duration and turn on the quiet mode Set date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailPress /CID or / to choose Key toneOn or Key toneOff Key toneHome area code Dial mode Predial a call Telephone operationMake a call Answer a callCall waiting VolumeMute Temporary tone dialing Handset speakerphoneTemporary ringer silencing To silence the handset ringerTo delete a redial entry RedialTo review and dial a redial entry To access a number on the redial list To access a number in the directoryTo access a number in the caller ID log Check voicemailTransfer a call To start paging Find handsetWeb address To end pagingIntercom Multiple handset useJoin a call in progress To share an outside callTo initiate an intercom call at the telephone base Speaker or INT. Both devices display Intercom endedTo answer on a cordless handset Call transfer using intercomAnswer an incoming call during an intercom call To answer at the telephone baseIntercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory To start an alphabetical search Review and dial from the directoryAlphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Information about caller ID with call waiting Caller IDAbout caller ID Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Save a caller ID log entry to the directory To delete an entry Delete the caller ID log entriesCaller ID log screen messages To delete all entriesAnnouncement Answering system settingsAnswering system Record your own announcementPlay the announcement Delete your announcementTo turn on or off with a handset or the telephone base Answer on/offTo turn on or off with the telephone base CID orNumber of rings To turn this feature on or offCall screening Press Select to choose Call screeningRemote access code Message alert tonePress /CID or / to choose 3 minutes, 2 minutes or Recording timeVoice language Answering system and voicemail Using the answering system and voicemail togetherAnswering system operation If XX new messages displays and /PLAY/STOP onMessage capacity New message indicationTo screen a call at the telephone base Call interceptMessage playback To screen a call at a handsetOptions during playback To play messages at the telephone baseTo play messages with a handset To delete all messages with the telephone base Delete all messagesRecord, play or delete memos To delete all messages with a handset or the telephone baseRemote access Command DescriptionAdd and register a handset AppendixExpand your telephone system To register a handsetReplace a handset To deregister all handsetsScreen messages Appendix Telephone base lights Handset and telephone base indicatorsHandset lights Handset icons Telephone base iconsBattery Operation Operating timeThere is no dial tone TroubleshootingMy telephone does not work at all Cannot dial outCharge light is off Low battery shows on the handset screenMy cordless handset isn’t performing normally Telephone does not ring when there is an incoming call Appendix Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Telephone does not receive caller ID while on a callCannot retrieve voicemail messages Out of range or no pwr at base shows on the handset screenNew voicemail display and I don’t know why Answering system does not record messages Answering system does not respond to remote commandsOutgoing announcement is not clear Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersECO mode Maintenance Taking care of your telephoneAbout cordless telephones Rbrc sealLimited warranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartTechnical specifications Industry CanadaIndex Index All rights reserved. Version 1 07/13
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CS6859-2, CS6859, cs6858-3 specifications

The VTech CS6859 series of cordless phones, which includes models CS6859-3, CS6859, CS6859-4, and CS6859-2, offers a range of features designed to enhance communication for residential use. Known for their reliability and user-friendly designs, these models combine modern technology with practical functionalities catering to the needs of users.

One of the standout features of the CS6859 series is its cordless design, allowing users to move freely while on calls. This series typically includes multiple handsets, making it excellent for larger homes or office spaces. Depending on the model, some configurations come with three, four, or two handsets, ensuring flexibility and extending coverage throughout the premises.

Each phone is equipped with DECT 6.0 technology. This advanced digital technology enhances the clarity of calls and reduces interference from other wireless devices, ensuring a secure connection. Additionally, DECT 6.0 provides a longer range than earlier technologies, which allows users to stay connected even when moving away from the main base unit.

The CS6859 series features a large, backlit display that makes it easy to see caller ID information, menus, and settings, even in low-light conditions. This is complemented by a straightforward keypad layout, designed for intuitive navigation. Users can store frequently called numbers in the speed dial memory, providing quick access to important contacts.

Another notable characteristic is the series’ built-in answering system. Users can record messages and review them conveniently, allowing for missed calls to be addressed promptly. The voicemail indicator alerts users of new messages, ensuring they never miss an important communication.

Additionally, the CS6859 models incorporate an eco-friendly design, as they are equipped with energy-efficient power supplies that consume less energy during operation. The series is also compatible with headsets, providing hands-free communication for added convenience.

In terms of sound quality, the VTech CS6859 series ensures clear audio with adjustable volume levels to suit user preferences. Features such as call blocking help manage unwanted spam calls, contributing to a more peaceful home environment.

Overall, the VTech CS6859 series exemplifies an ideal balance of functionality and modern technology, making it a preferred choice for anyone seeking reliable cordless phone solutions. With its combination of advanced features, multiple handset options, and user-friendly design, it meets the communication needs of a variety of users, ensuring that connectivity remains seamless.
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