VTech IA5879 manual Troubleshooting, Handset to its base when not in use, Manual

Page 29

Troubleshooting

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511.. In Canada, call VTech Telecommunications Canada Ltd.. at 1-800-267-7377..

Problem	Suggestion
My phone doesn’t work	• Make sure the power cord is plugged in..
at all..	• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
	jack..
	• Charge the battery in the handset for at least 16 hours.. For optimum daily performance, return
	the handset to its base when not in use..
	• Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in..
	Allow up to one minute for the handset and base to reset..
	• You may need to purchase a new battery, please refer to the Batteries section of this user’s
	manual..
I cannot get a dial	• First try all the suggestions above..
tone..	• Move the handset closer to the base.. You might have moved out of range..
	• Your line cord might be malfunctioning.. Try installing a new line cord..
	• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and
	connect a different phone to the same line.. If there is no dial tone on that phone either, the
	problem is in your wiring or local service.. Contact your local telephone company..

www.vtechphones.com

29

Additional information

Image 29

Contents Table of contents Additional information Battery care and performance Replace handset batteryVTech toll free 1-800-595-9511 In Canada dial Need HELP?Parts check list Before you beginChoose a location InstallationInstall handset battery Telephone line connection Power connectionData port Desk bracketPress SEL/INT to save Charge the handset batteryBase ringer Handset ringer/battery saveSet handset date and time Belt clip optional If you subscribe to DSL serviceHandset operation Telephone operationContrast Base operationFour way conference call Three way conference callMessage waiting Temporary tone dialingPeriodically pressing LINE1 or LINE2 Headset jackOperating range Display screen messages Store a speed dial entry Speed dialEdit a speed dial entry Reassigning locations in speed dial Delete a speed dial entryCalling from speed dial Edit a directory entry in the handset DirectoryStore a directory entry in the handset Delete a directory entry in the handset Will be displayed with this entry Store a speed dial entry in the directory from the handsetDial a directory entry from the handset Store a number in the directory at the base Directory memory capacity at the baseStore a redial number in the directory at the base Dial from the directory at the baseReplace a directory entry at the base Delete a directory entry at the baseCaller ID Review call history About caller IDStore a call history number in the directory Delete a record from call historyDial a number from call history Information Other party is blocking name and/or numberYour phone company is unable to receive information About this caller’s name and/or numberReplace the handset battery Battery care and performanceBattery needs charging when BatteriesHandset to its base when not in use TroubleshootingAllow up to one minute for the handset and base to reset ManualNoise S p l a y s o n m y Hold a charge Handset to its base when not in useComputers, kitchen appliances and other cordless phones Batteries will notGet noise, static, or Installed in a low area’m near the base Outlet or near the microwaveKitchen appliances and other cordless phones Try unplugging some of the other phonesTo another location, preferably to a higher floor A low area Near the microwaveFor this to take place My Caller ID isn’tWarranty MaintenanceAdditional Important safety instructions FCC Part 68 and Acta FCC, Acta and IC regulationsRbrc seal Technical specifications Index Index 91-000570-010-000 User’s Manual