VTech IA5879 manual Get noise, static, or, ’m near the base, Outlet or near the microwave

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Troubleshooting

Problem	Suggestion
I get noise, static, or	• Other electronic products can cause interference with your cordless phone.. Try installing your
weak signal even when		phone as far away as possible from these types of electronic devices such as: wireless routers,
I’m near the base..		radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
		computers, kitchen appliances and other cordless phones..
	•	Microwaves operate on the same frequency as your phone.. It is normal to experience static
		on your phone while the microwave oven is operating.. Do not install this phone in the same
		outlet or near the microwave..
	• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
		protector) into a different location.. If this solves the problem, re-locate your phone or modem
		farther apart from one another, or use a different surge protector..
	• Relocate your phone to a higher location.. The phone will likely get better reception when not
		installed in a low area..
	• If the other phones in your home are having the same problem, the problem is in your wiring
		or local service.. Contact your local telephone company (charges may apply..)
I hear other calls while	•	Disconnect your base unit from the telephone jack, and plug in a regular telephone.. If you
using my phone..		still hear other calls, the problem is probably in your wiring or local service.. Call your local
		telephone company..
I hear interference in	• Make sure the power cord is plugged in..
the handset, and none
of the keys or buttons
work..

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Contents Table of contents Battery care and performance Replace handset battery Additional informationNeed HELP? VTech toll free 1-800-595-9511 In Canada dialBefore you begin Parts check listChoose a location InstallationInstall handset battery Power connection Telephone line connectionData port Desk bracketCharge the handset battery Press SEL/INT to saveBase ringer Handset ringer/battery saveSet handset date and time If you subscribe to DSL service Belt clip optionalTelephone operation Handset operationBase operation ContrastThree way conference call Four way conference callTemporary tone dialing Message waitingPeriodically pressing LINE1 or LINE2 Headset jackOperating range Display screen messages Speed dial Store a speed dial entryEdit a speed dial entry Reassigning locations in speed dial Delete a speed dial entryCalling from speed dial Edit a directory entry in the handset DirectoryStore a directory entry in the handset Delete a directory entry in the handset Will be displayed with this entry Store a speed dial entry in the directory from the handsetDial a directory entry from the handset Directory memory capacity at the base Store a number in the directory at the baseStore a redial number in the directory at the base Dial from the directory at the baseDelete a directory entry at the base Replace a directory entry at the baseCaller ID About caller ID Review call historyStore a call history number in the directory Delete a record from call historyDial a number from call history Other party is blocking name and/or number InformationYour phone company is unable to receive information About this caller’s name and/or numberBattery care and performance Replace the handset batteryBattery needs charging when BatteriesTroubleshooting Handset to its base when not in useAllow up to one minute for the handset and base to reset ManualNoise Hold a charge Handset to its base when not in use S p l a y s o n m yComputers, kitchen appliances and other cordless phones Batteries will notInstalled in a low area Get noise, static, or’m near the base Outlet or near the microwaveKitchen appliances and other cordless phones Try unplugging some of the other phonesTo another location, preferably to a higher floor Near the microwave A low areaMy Caller ID isn’t For this to take placeMaintenance WarrantyAdditional Important safety instructions FCC, Acta and IC regulations FCC Part 68 and ActaRbrc seal Technical specifications Index Index 91-000570-010-000 User’s Manual