VTech IA5879 manual Near the microwave, A low area

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Troubleshooting

Problem	Suggestion

My calls fade or cut in	•	Press PROG and then SEL/INT while on a call until the interference has been eliminated..
and out while I’m using	•	Other electronic products can cause interference with your cordless phone.. Try installing
my handset..		your phone as far away from these types of electronic devices as possible: wireless routers,
		radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
		computers, kitchen appliances and other cordless phones
	•	Microwaves operate on the same frequency as your phone.. It is normal to experience static
		on your phone while the microwave is running.. Do not install this phone in the same outlet or
		near the microwave..
	• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
		protector) into a different location.. If this solves the problem, re-locate your phone or modem
		farther apart from one another, or use a different surge protector..
	• Relocate your phone to a higher location.. The phone will get better reception when not installed
		in a low area..
	•	If the other phones in your home are having the issue, the problem is in your wiring or local
		service.. Contact your local telephone company (charges may apply..)

The charge light is off.. • Clean the handset and base charging contacts each month using a pencil eraser or cloth..

•Make sure the power and line cords are plugged in correctly and firmly.

•Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. Allow up to one minute for the handset and base to reset..

•Your phone might be malfunctioning.. Please refer to the Warranty section of this user’s manual for further instruction..

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Contents Table of contents Battery care and performance Replace handset battery Additional informationNeed HELP? VTech toll free 1-800-595-9511 In Canada dialBefore you begin Parts check listInstall handset battery InstallationChoose a location Data port Power connectionTelephone line connection Desk bracketCharge the handset battery Press SEL/INT to saveSet handset date and time Handset ringer/battery saveBase ringer If you subscribe to DSL service Belt clip optionalTelephone operation Handset operationBase operation ContrastThree way conference call Four way conference callTemporary tone dialing Message waitingOperating range Headset jackPeriodically pressing LINE1 or LINE2 Display screen messages Speed dial Store a speed dial entryEdit a speed dial entry Calling from speed dial Delete a speed dial entryReassigning locations in speed dial Store a directory entry in the handset DirectoryEdit a directory entry in the handset Delete a directory entry in the handset Dial a directory entry from the handset Store a speed dial entry in the directory from the handsetWill be displayed with this entry Store a redial number in the directory at the base Directory memory capacity at the baseStore a number in the directory at the base Dial from the directory at the baseDelete a directory entry at the base Replace a directory entry at the baseCaller ID About caller ID Review call historyDial a number from call history Delete a record from call historyStore a call history number in the directory Your phone company is unable to receive information Other party is blocking name and/or numberInformation About this caller’s name and/or numberBattery needs charging when Battery care and performanceReplace the handset battery BatteriesAllow up to one minute for the handset and base to reset TroubleshootingHandset to its base when not in use ManualNoise Computers, kitchen appliances and other cordless phones Hold a charge Handset to its base when not in use S p l a y s o n m y Batteries will not’m near the base Installed in a low areaGet noise, static, or Outlet or near the microwaveTo another location, preferably to a higher floor Try unplugging some of the other phonesKitchen appliances and other cordless phones Near the microwave A low areaMy Caller ID isn’t For this to take placeMaintenance WarrantyAdditional Important safety instructions FCC, Acta and IC regulations FCC Part 68 and ActaRbrc seal Technical specifications Index Index 91-000570-010-000 User’s Manual