Troubleshooting
Problem | Suggestion |
CAN ’ T CO N N EC T | • Move the handset closer to the base.. You might have moved out of range.. |
d i s p l a y s o n m y | • If the handset is in its base and the charging light does not come on, refer to The charge light |
handset.. | is off in this troubleshooting guide.. |
| • Reset the base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it back in.. |
| Allow up to one minute for the handset and base to reset.. |
| • Other electronic products can cause interference with your cordless phone.. Try installing your |
| phone as far away as possible from these types of electronic devices such as: wireless routers, |
| radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
| computers, kitchen appliances and other cordless phones.. |
The batteries will not | • Charge the battery in the handset for at least 16 hours.. For optimum daily performance, return |
hold a charge.. | the handset to its base when not in use.. |
| • You may need to purchase a new battery, please refer to the Batteries section of this user’s |
| manual.. |
| • Your phone might be malfunctioning.. Please refer to the Warranty section of this user’s manual |
| for further instruction.. |
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If you subscribe to DSL | If you hear interference during conversations and/or your caller ID features aren’t functioning |
service | properly, install a noise filter to the telephone line between the base unit and the telephone line |
| jack. Contact your DSL provider to obtain a noise filter. |
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www.vtechphones.com | 31 |
Additional Information