VTech CS6419-15 user manual LOW Battery shows on the handset screen, Charge light is off

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Appendix

Troubleshooting

•If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).

•Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

LOW BATTERY shows on the handset screen.

•Place the handset in the telephone base or charger for recharging.

•Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 10 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Remove and install the battery again, then charge for up to 10 hours.

•If the handset is in the telephone base or charger but CHARGE light on the handset is not on, refer to The CHARGE light is off below.

•If the battery is completely depleted, it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen (page 4).

•Purchase a new battery. Refer to Battery installation (page 3).

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely (page 2).

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to off (page 10).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

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Contents Online user’s manual Congratulations Table of contents Index AppendixGetting started Parts checklistTelephone base and charger installation Charge light remains on when charging Battery installationBattery indicators Battery status Action Battery chargingLOW Battery ChargerTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationUSE light Telephone base layoutHandset layout Charge lightFlash Dialing keys MENU/SELECTUsing the menu Telephone settingsRinger volume To enter the handset menuLCD language Ringer toneClear voicemail indicators To manually turn off these indicatorsKey tone Set date and time Home area code Dial modeTelephone operation Call waiting MuteTemporary ringer silencing Temporary tone dialingReview and dial a redial entry Redial listStore a number from the redial list to the directory Delete a redial entryTo access the call log while on a call To access the directory while on a callTo access the redial list while on a call Chain dialingFind handset Join a call in progressTo join a call To start the paging toneOther Handset is Calling when you have two IntercomINT Answer an incoming call during an intercom call Call transfer using intercomFrom this intercom call, you have the following options About the directory DirectoryCreate a new directory entry Edit Number Alphabetical search Review the directoryDial a directory entry Edit a directory entryStore a speed dial entry Speed dialDelete a speed dial entry Dial a speed dial numberCaller ID About caller IDInformation about caller ID with call waiting Not Available AT this Time Call logMissed call indicator Memory matchReview and dial from the call log Save a call Iog entry to the directory View dialing optionsCall log display screen messages Delete from the call logTo delete one entry To delete all entriesHandset display screen messages AppendixTelephone number you have entered is already stored On when the handset speakerphone is in use Handset and telephone base indicatorsHandset lights Telephone base lightsBattery needs charging when BatteryExpand your telephone system Add and register a handset optionalTo register a handset To deregister all handsets Replace a handsetMy telephone does not work at all TroubleshootingThere is no dial tone Cannot dial outLOW Battery shows on the handset screen Telephone does not ring when there is an incoming callCharge light is off My handset beeps and is not performing normally Hear other calls when using the telephone Hear noise on the cordless handset and the keys do not workRegistration Failed appears on the handset Caller ID entries do not match the numbers I need to dial My caller ID features are not working properlyNEW Voicemail and show on the display and I don’t know why OUT of Range or no PWR AT Base shows in the handset screenCommon cure for electronic equipment Important safety instructions Precautions for users of implanted cardiac pacemakers Operating rangePacemaker patients Avoid rough treatment MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? Limited warrantyHow long is the limited warranty period? What is not covered by this limited warranty?Other limitations How do you get warranty service?FCC, Acta and IC regulations FCC PartFCC Part 68 and Acta Industry Canada Technical specifications Index Index

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