pg46 Troubleshooting
✆Helpline – If you cannot solve a problem with your phone, phone our helpline on 0870 013 32 32
pg47
I cannot make intercom calls
Check
at least two handsets are registered to the same base station
A | A | ✓ Intercom calls |
|
| |
1 LOUNGE | 2 KITCHEN | available |
I cannot register an extra handset to a base station
Check
you have pressed the Page button to send out the signal
there is a free slot available on the
base – you can register six handsets to each
I can hear the caller but they can’t hear me
Check
the handset microphone is not covered
that the mute function is not on.
There are details about this on page 10.
I have spilt liquid on my handset
Remove the battery at once and shake
off any excess liquid. Dry the handset with a towel and then allow to dry naturally. Do not apply heat to the handset.
If your handset still does not work, return it to your supplier to repair. Any damage is not covered by warranty.
|
| A • A |
B | B | ✓ availableIntercom calls |
1 | KAREN | 2 KITCHEN | B • B |
|
|
| |
| A | B | No intercom |
1 | LOUNGE | 2 BEDROOM | ✗ calls |
A • B |
you are calling the correct handset number
the handset you are calling is not busy.
base station
there is a free slot available on the handset. You can register a handset to four different base stations
the correct PIN was entered
The battery icon shows a low charge
Put the handset in the base station to recharge the battery. When the battery is fully charged the battery icon will show all three segments.
The battery icon will stop flashing when the battery is fully charged.
I cannot store my favourite or quick dial numbers
You may have pressed the OK button instead of the Menu button when the display showed the location where you want to store the numbers.
When you press Menu, the display says EDIT and you can store your number.
I cannot edit my favourite or quick dial numbers
You may have pressed the OK button instead of the Menu button when the display showed the name or number that you want to edit.
My phone doesn’t work after an electrical storm
There may have been a power surge through your telephone line or electrical mains. Disconnect the power line from your base station and then reconnect it. The telephone may reset itself.
If this does not work, return the phone
to your supplier to repair. Any damage is not covered by warranty.
The base letter in the display flashes
The handset is searching for a base. It is out of range or the base station has no power.
8 Troubleshooting