VTech gz5838 Ring when there is an, Incoming call, Base, Apply, For this to take place

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Troubleshooting

Problem

Suggestion

 

 

The telephone does not

• Make sure the ringer is on (page 11)..

ring when there is an

• Make sure the telephone line cord and power adapter are plugged in properly (see page 6)..

incoming call..

• The cordless handset may be too far from the telephone base .. Move it closer to the telephone

 

 

base..

 

• There may be too many extension telephones on the telephone line to allow all of them to ring

 

simultaneously.. Try unplugging some of them..

 

• If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service.. Contact the local telephone company (charges may apply)..

 

• Other electronic products can cause interference to your cordless telephone.. Try installing your

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

 

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

 

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones..

 

• Test a working telephone at the telephone jack.. If another telephone has the same problem,

 

the problem is in the telephone jack.. Contact your local telephone company (charges may

 

apply)..

 

• The telephone line cord might be malfunctioning.. Try installing a new telephone line cord..

 

• Re-install the battery and place the cordless handset in the telephone base..

 

• Wait for the cordless handset to synchronize with the telephone base.. Allow up to one minute

 

for this to take place..

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Additional information

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Contents Table of contents Page Congratulations Important safety instructionsBefore you begin Parts checklistInstalling handset battery InstallationTo single-line Telephone base installationTelephone jack RJ11C Telephone line cord DSL filter Optional for DSL usersHandset bracket Removable handset bracket and telephone base plateCID Handset featuresCHARGE/IN USE Telephone base featuresTelephone operation Make, answer, and end a callCall waiting Set handset ringer Set date and time Dial modeLanguage Temporary tone dialingDisplay screen messages Store a speed dial entry Speed dialSpeed dial Delete a speed dial number Edit a speed dial entryRe-assign speed dial locations Dial a speed dial numberStore a directory entry DirectoryDirectory Edit a directory entry Delete a directory entry Move a directory entry to speed dial About caller ID information Caller IDReview call log Call logDial a displayed number Remove records from call historyLocate the desired record in the call log Various dialing options areCall log display screen messages Display When Store a call log entry in the directoryBelt clip Headset operationContact your local telephone company TroubleshootingSecond before dialing Cannot dial out First, try all the above suggestionsMode Less background noiseLow Battery is Hear other calls while Using the telephoneHear noise Cordless handset, None of the keys or Buttons workIncoming call Ring when there is anBase Simultaneously.. Try unplugging some of themOr interference There is noiseSame outlet or near a microwave oven Telephone company charges may applyDuring call waiting Caller ID service Caller ID serviceNot receive caller ID Company Or the system does Not display caller IDBattery Important safety instructions Warranty MaintenanceWhat is not covered by this limited warranty? FCC, Acta and IC regulations Operating rangeFCC, Acta and IC regulations Rbrc Seal Technical specifications DSL IndexTelephone base features 91-001083-010-100 User’s manual
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