VTech How to Check Call History on Phones – A Comprehensive Guide

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Call History (Caller ID)

NOTES ABOUT CALLER ID & CALL WAITING CALLER ID

These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features. If you do not subscribe to Caller ID services, you can still use your 20-2432 and the other features it offers.

Due to regional incompatibilities, Caller ID information may not be available for every call you receive. In addition, the calling party may intentionally block their name and phone number from being sent.

Caller ID - Call Waiting ID

Your 20-2432 is capable of displaying the name and/or number of the party calling before you answer the phone (Caller ID). It is also capable of displaying Caller ID information in conjunction with a Call Waiting alert signal (Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is displayed so you can decide whether to answer the incoming call, or continue with your current conversation.

As new Caller ID/Call Waiting ID are received, your Handset and Base displays will alert to the new, Caller ID records, for example:

OR

The number of new calls displayed on each system Handset and Base may not be the same. If, for example, you answer a call on Handset 2, that Handset will not count the Caller ID information for that call as new. However, the other registered Handsets and Base displays will consider it a new call, and add it to the NEW CALLS total.

After you review all new Caller ID records, the NEW CALLS status will be turned off.

The following information explains how to access Caller ID records(Call History):

From Handset or Base:

•From the idle (OFF) mode, press MENU. CALL HISTORY is highlighted. Press OK. The Caller ID information of the most recent

inbound call will be displayed:

•For example: if the call was from Line 1:

•To view other Caller ID records, use the

scroll keys. You can scroll from newest to oldest record by using the scroll key, or from oldest to newest by using the scroll key.

Basic Operation

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Contents Qwest Customer Service 800 Important Safety Instructions Important Safety Instructions Introduction Menu Driven DisplaysParts Check List Handset Layout Base Unit Layout LineSetup Installation of Battery Pack in Handset Charging Of Handset Battery Pack Charging Of Handset Battery PackTone/Pulse Selection Dial ToneChecking for Dial Tone For Maximum Performance of Your Cordless Telephone SystemSpare Battery Charger/Power Backup Function Registration And Operation Of The 20-2422 Accessory Handset Setup Of The 20-2422 Accessory HandsetRegistration and Operation Enter Base ID Code Handset and Base Indicators Handset and Base IconsBase LEDs Handset LEDsDescription LEDSoft Menu Functions Handset Settings RegisterSetup Base Display BASE-ID RDL RedialCall History Caller ID Delete Delete ShortcutHandset and Base Settings Save to MemoryLOW Batt Tone Handset only Range Tone Handset onlyEnhanced Mode RenameHandset and Base Settings Register Handset DeregistrationMemory MemoryTo Store a Number/Name ToSearchForandDialaNumber Name To Delete a Number/NameTo Edit a Number/Name Handset and Base Operation Making CallsRedial Answering Calls EraseSave Mute Function Flash Function Hold FunctionBase Speakerphone or Headset Volume Intercom/Transfer FunctionBase Handset Global Transferring Calls Handsfree Speakerphone OperationGlobal Call from Base Base Speakerphone Operation Switching from the Handset Earpiece to HandsfreeLow Battery Indication Line in Use IndicationMessage Waiting Indication Conference CallingLine Conference Calls Handset or Base Custom Pay-Per-UsePPU Features Auto Callback 3-WAY Calling Repeat DialingCaller ID Blocking Options Additional ServicesCaller ID CallWaitingCallRejection Voice Messaging ServiceCallForwarding Call TraceSpeed Calling PriorityCallSelective Call Forwarding To Use Speed CallingHeadset Operation Headset Operation connected to the HandsetHeadset Operation connected to the Base Unit Maintenance Phone Doesnt Work At All Handset Does Not Ring When You Receive a CallCase Of Difficulty No Dial ToneYou Hear Other Calls While Using Your Phone Common Cure For Electronic EquipmentLimited Warranty FCC, Acta and IC Regulations FCC PartConnection and use with the nationwide telephone network FCC Part 68 and ActaProduct identifier and REN information Repair instructionsProgramming/testing of emergency numbers Hearing aid compatibilityIC Industry Canada FCC, Acta and IC Regulations Technical Specifications Nominal Effective RangeISSUE0 Table Of Contents