VTech 20-2432 owner manual Voice Messaging Service, CallForwarding, CallRejection, Call Trace

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Additional Services

Voice Messaging Service

Voice Messaging Service records your incoming calls when you cannot answer, or when you line is busy.

To Establish Your Voice Messaging Service

The first time you call your Voice Messaging Retrieval number, follow these five easy steps. Voice instructions will guide you through the process.

1.Call your Voice Messaging Retrieval number provided by your Business Office or Customer Training Center. If you do no know your retrieval number, call 1-800-669-7676 (home), or 1-800-776-2777 (business).

2.Then enter your temporary security code 1-2-3-4.

3.Then enter your permanent security code.

4.Then record your name.

5.Then choose your greeting.

CallForwarding

Lets you temporarily forward calls to another number you select.

To Use Call Forwarding

1.Dial *72 on your telephone.

2.When you hear a second dial tone, dial the number where you want the calls to go. Wait for that person to answer.

3.If the line is busy or no one answers, hang up and repeat steps 1 and 2. Two quick tones indicate that Call Forwarding is working.

4.Check that your calls will be forwarded by dialing *72. A busy signal indicates Call Forwarding is working.

5.Cancel Call Forwarding by dialing *73. Two quick tones followed by dial tone means your calls are no longer being forwarded.

CallRejection

With Call Rejection, you can avoid unwanted calls.

To Use Call Rejection

1.To block unwanted calls, dial *60 and follow the record instructions.

2.If you do not know an unwanted callers number, activate Call Rejection immediately after hanging from their call.

3.To cancel Call Rejection, press *80.

Call Trace

With Call Trace you can receive assistance from Qwest or your local police department if you receive harassing obscene telephone calls. This service is available to most customers on a pay per use basis.

To Use Call Trace

1.Dial *57 immediately after hanging up from the call to be traced.

2.Follow the recorded to take appropriate action.

3.The telephone number of the caller will be recorded by Qwest. Deterrent action can be taken by Qwest or your local law enforcement agency after 3 calls from the same number are identified.

4.You will not be given the name or telephone number of the person who called you.

5.If it becomes a life threatening situation contact the police immediately.

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AdditionalInformation

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Contents Qwest Customer Service 800 Important Safety Instructions Important Safety Instructions Introduction Menu Driven DisplaysParts Check List Handset Layout Base Unit Layout LineSetup Installation of Battery Pack in Handset Charging Of Handset Battery Pack Charging Of Handset Battery PackTone/Pulse Selection Dial ToneChecking for Dial Tone For Maximum Performance of Your Cordless Telephone SystemSpare Battery Charger/Power Backup Function Registration and Operation Registration And Operation Of The 20-2422 Accessory HandsetSetup Of The 20-2422 Accessory Handset Enter Base ID Code Handset and Base Indicators Handset and Base IconsBase LEDs Handset LEDsDescription LEDSoft Menu Functions Handset Settings RegisterSetup Base Display BASE-ID RDL RedialCall History Caller ID Delete Delete ShortcutHandset and Base Settings Save to MemoryLOW Batt Tone Handset only Range Tone Handset onlyEnhanced Mode RenameHandset and Base Settings Register Handset DeregistrationMemory MemoryTo Store a Number/Name ToSearchForandDialaNumber Name To Delete a Number/NameTo Edit a Number/Name Redial Handset and Base OperationMaking Calls Save Answering CallsErase Mute Function Flash Function Hold FunctionBase Handset Global Base Speakerphone or Headset VolumeIntercom/Transfer Function Global Call from Base Transferring CallsHandsfree Speakerphone Operation Base Speakerphone Operation Switching from the Handset Earpiece to HandsfreeLow Battery Indication Line in Use IndicationLine Conference Calls Handset or Base Message Waiting IndicationConference Calling Custom Pay-Per-UsePPU Features Auto Callback 3-WAY Calling Repeat DialingCaller ID Blocking Options Additional ServicesCaller ID CallWaitingCallRejection Voice Messaging ServiceCallForwarding Call TraceSpeed Calling PriorityCallSelective Call Forwarding To Use Speed CallingHeadset Operation connected to the Base Unit Headset OperationHeadset Operation connected to the Handset Maintenance Phone Doesnt Work At All Handset Does Not Ring When You Receive a CallCase Of Difficulty No Dial ToneYou Hear Other Calls While Using Your Phone Common Cure For Electronic EquipmentLimited Warranty FCC, Acta and IC Regulations FCC PartConnection and use with the nationwide telephone network FCC Part 68 and ActaProduct identifier and REN information Repair instructionsIC Industry Canada Programming/testing of emergency numbersHearing aid compatibility FCC, Acta and IC Regulations Technical Specifications Nominal Effective RangeISSUE0 Table Of Contents