VTech 20-2432 owner manual Case Of Difficulty, Phone Doesnt Work At All, No Dial Tone

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In Case Of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier at (800) 651-6791.

The Phone Doesn't Work At All

•Make sure the Power Cord is plugged in.

•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

•Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.

•Is the Handset registered to the Base? See Registration and Operation.

No Dial Tone

•First check all the suggestions above.

•Ifyoustilldon'thearadialtone,disconnecttheBaseUnitfromthetelephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, Or A Weak Signal Even When You're Near The Base Unit

•Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

You Get Noise, Static, Or A Weak Signal When You're Away From The Base Unit

•You may be out of range. Either move closer to the Base, or relocate the Base Unit.

•The layout of your home may be limiting the range. Try moving the Base Unit to another position.

The Handset Does Not Ring When You Receive A Call

•Make sure you have the Handset ringer activated. To set the ringer, see HANDSET and BASE SETTINGS.

•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

•You may be too far from the Base Unit.

•You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

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AdditionalInformation

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Contents Qwest Customer Service 800 Important Safety Instructions Important Safety Instructions Introduction Menu Driven DisplaysParts Check List Handset Layout Base Unit Layout LineSetup Installation of Battery Pack in Handset Charging Of Handset Battery Pack Charging Of Handset Battery PackTone/Pulse Selection Dial ToneChecking for Dial Tone For Maximum Performance of Your Cordless Telephone SystemSpare Battery Charger/Power Backup Function Registration And Operation Of The 20-2422 Accessory Handset Setup Of The 20-2422 Accessory HandsetRegistration and Operation Enter Base ID Code Handset and Base Indicators Handset and Base IconsBase LEDs Handset LEDsDescription LEDSoft Menu Functions Handset Settings RegisterSetup Base Display BASE-ID RDL RedialCall History Caller ID Delete Delete ShortcutHandset and Base Settings Save to MemoryLOW Batt Tone Handset only Range Tone Handset onlyEnhanced Mode RenameHandset and Base Settings Register Handset DeregistrationMemory MemoryTo Store a Number/Name ToSearchForandDialaNumber Name To Delete a Number/NameTo Edit a Number/Name Handset and Base Operation Making CallsRedial Answering Calls EraseSave Mute Function Flash Function Hold FunctionBase Speakerphone or Headset Volume Intercom/Transfer FunctionBase Handset Global Transferring Calls Handsfree Speakerphone OperationGlobal Call from Base Base Speakerphone Operation Switching from the Handset Earpiece to HandsfreeLow Battery Indication Line in Use IndicationMessage Waiting Indication Conference CallingLine Conference Calls Handset or Base Custom Pay-Per-UsePPU Features Auto Callback 3-WAY Calling Repeat DialingCaller ID Blocking Options Additional ServicesCaller ID CallWaitingCallRejection Voice Messaging ServiceCallForwarding Call TraceSpeed Calling PriorityCallSelective Call Forwarding To Use Speed CallingHeadset Operation Headset Operation connected to the HandsetHeadset Operation connected to the Base Unit Maintenance Phone Doesnt Work At All Handset Does Not Ring When You Receive a CallCase Of Difficulty No Dial ToneYou Hear Other Calls While Using Your Phone Common Cure For Electronic EquipmentLimited Warranty FCC, Acta and IC Regulations FCC PartConnection and use with the nationwide telephone network FCC Part 68 and ActaProduct identifier and REN information Repair instructionsProgramming/testing of emergency numbers Hearing aid compatibilityIC Industry Canada FCC, Acta and IC Regulations Technical Specifications Nominal Effective RangeISSUE0 Table Of Contents