Avaya one-X manual Sending an incoming call directly to voicemail, Ignoring an incoming call

Sending an incoming call directly to voicemail

Go to Phone Screen on Ringing option enabled, you must press Phone to choose a line or view call options.

Answer an incoming call in one of the following ways:

•If you are not on another call, lift the handset, or

•press the line button next to the incoming call, or

•press Speaker to answer using the speakerphone,or

•press Headset to answer using the headset.

•If you are on another call, from the Phone screen, scroll to the line with the incoming call and press Answer or OK. Or, press the line button next to the incoming call.

Note:

To automatically display the Phone screen whenever you receive an incoming call, set the Go to Phone Screen on Ringing option to Yes (see Call Settings).

Note:

If the Auto Hold (Communication Manager) feature is enabled by your system administrator, you can answer another call without first putting an active call on hold. If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call; otherwise, you will drop the active call when you answer the other one.

Sending an incoming call directly to voicemail

Press To Vmail to send an incoming call directly to voicemail.

Note:

If your telephone does not display a To Vmail softkey, your administrator has not made this feature available.

Ignoring an incoming call

Press Ignore to turn off the ringer for an incoming call.

Making a Call

If you are not on a call, simply dial the number you want to call. Use the Phone screen to

view and manage calls. Press Phone to view the main Phone screen at any time.

1.Lift the handset, or press Speaker or a line button for an available line.

2.Dial the number you want to call.

Clearing a number

Press Clear to erase all dialed digits and enter a new number.

Issue 3 May 2007 15