Avaya 1603SW, 1603-I manual Shared line appearances, Answering a call on a shared line appearance

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Chapter 8: Shared line appearances

If your call processing system is an Avaya Distributed Office system and depending on how it is configured, your phone may show shared line appearances on the display screen in addition to your own lines. A shared line appearance is a line that is shared among multiple users. You can answer a call, join a call in progress, and make an outgoing call on a shared line appearance. The procedures to answer, join, and make a call on a shared line appearance are similar as those for a bridged appearance. But instead of using another person's line, you are using a shared line.

Answering a call on a shared line appearance

To answer a call on a shared line appearance, press the call/line appearance button associated with the shared line appearance.

Note:

The ringing shared line appearance may be selected automatically if there are no other active calls. If the ringing appearance is displayed, you can answer by picking up the handset or by pressing the Speaker button. If you are on another call when a call comes in to a shared line appearance, you may have to select the ringing appearance button (just like for an incoming call to a primary line).

Joining a call on a shared line appearance

To join an existing call on a shared line appearance, press the call/line appearance button associated with the shared line appearance.

Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide

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Contents Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide Issue 4 FebruaryTrademarks Introduction to the 1603/1603SW/1603-I/1603SW-I IP Telephone Index Page Description Overview of phone buttons and featuresName Description Icons in the telephone display LEDsPaper labels Page Logging out of your telephone Logging in to and out of your telephoneLogging in to your telephone Page Redialing a number Making callsMaking a call Page Muting a call Handling callsAnswering a call Transferring a call Putting a call on holdPutting a conference call on hold Conference callsMaking a conference call Adding a person on hold to a conference callDropping the last person added from a conference call Logging into your voice mail Getting your messagesPage Making an outgoing call on a bridged call appearance Bridged call appearancesAnswering a call on a bridged call appearance Joining a call on a bridged call appearanceBridged call appearances Joining a call on a shared line appearance Shared line appearancesAnswering a call on a shared line appearance Making an outgoing call on a shared line appearance Advanced telephone features Page Avaya Menu Adjusting the brightness or contrast of the displayTurning button click sounds on and off Turning error tones on or offChanging the ring pattern Changing the language Setting automatic gain controlTurning visual alerting on or off Viewing network information Index Index

1603SW, 1603-I specifications

The Avaya 1603-I and 1603SW are part of Avaya's robust line of desktop phones, designed specifically for businesses seeking reliable communication solutions. These models combine advanced technology with user-friendly features, making them ideal for various business environments.

The Avaya 1603-I is a standard desk phone that showcases Avaya's commitment to quality and functionality. It features a sleek design, which is not only aesthetically pleasing but also ensures durability. This model is equipped with a high-resolution display, providing users with clear access to caller information, call details, and menus. The phone supports six programmable keys, allowing users to customize their experience by assigning frequently used features or contacts to these keys.

One of the standout characteristics of the Avaya 1603-I is its support for IP telephony. This allows for calls to be placed over an internet connection, providing businesses with greater flexibility and potentially reduced call costs. The phone also supports Power over Ethernet (PoE), enabling it to receive power through the same cable used for data transmission, thereby simplifying installation and reducing cable clutter.

The Avaya 1603SW, on the other hand, is a more advanced model that offers additional features suited for businesses with higher communication demands. It includes an upgraded display, allowing for more detailed information to be shown at a glance. The 1603SW comes with two external Ethernet ports, one for connecting the phone to the network and another one that can be used to connect a secondary device, such as a computer. This dual-port capability is particularly useful in crowded office environments where socket availability is limited.

Both models support a range of audio technologies designed to enhance call quality. This includes wideband audio, which provides a broader frequency range for clearer sound, and other noise-cancellation technologies that minimize background disturbances. Furthermore, they both integrate seamlessly with Avaya's unified communications solutions, facilitating features such as conferencing and voicemail, enabling users to manage communications effectively.

In summary, the Avaya 1603-I and 1603SW phones are designed with the modern workplace in mind. Their combination of IP telephony support, user-friendly features, and superior audio quality make them valuable tools for enhancing business communication, improving productivity, and fostering collaboration among teams. With these attributes, Avaya continues to be a leader in the realm of business telephony.
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