Avaya 1603SW, 1603-I manual Bridged call appearances, Answering a call on a bridged call appearance

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Chapter 7: Bridged call appearances

Your phone may show one or more bridged call appearances on the display screen in addition to your own call appearances. A bridged call appearance typically belongs to someone else, but bridging allows you to see if that call appearance is in use, answer calls on that appearance, or join a call in progress on that call appearance from your telephone. You can also make outgoing calls on a bridged call appearance when it is not in use.

Answering a call on a bridged call appearance

To answer a call on a bridged call appearance, press the call/line appearance button associated with the bridged call appearance.

Note:

The ringing bridged call appearance may be selected automatically if there are no other active calls. If the ringing appearance is displayed, you can answer by picking up the handset or by pressing the Speaker button. If you are on another call when a call comes in to a bridged call appearance, you may have to select the ringing call appearance button (just like for an incoming call to a primary line).

Joining a call on a bridged call appearance

To join an existing call on a bridged call appearance, press the call/line appearance button associated with the bridged call appearance.

Making an outgoing call on a bridged call appearance

When you make a call on a bridged call appearance, you are using another person’s call appearance. The caller ID may show the call as coming from you or coming from the person

Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide

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Contents Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide Issue 4 FebruaryTrademarks Introduction to the 1603/1603SW/1603-I/1603SW-I IP Telephone Index Page Description Overview of phone buttons and featuresName Description Icons in the telephone display LEDsPaper labels Page Logging in to and out of your telephone Logging in to your telephoneLogging out of your telephone Page Making calls Making a callRedialing a number Page Handling calls Answering a callMuting a call Transferring a call Putting a call on holdMaking a conference call Conference callsAdding a person on hold to a conference call Putting a conference call on holdDropping the last person added from a conference call Logging into your voice mail Getting your messagesPage Answering a call on a bridged call appearance Bridged call appearancesJoining a call on a bridged call appearance Making an outgoing call on a bridged call appearanceBridged call appearances Shared line appearances Answering a call on a shared line appearanceJoining a call on a shared line appearance Making an outgoing call on a shared line appearance Advanced telephone features Page Avaya Menu Adjusting the brightness or contrast of the displayTurning error tones on or off Changing the ring patternTurning button click sounds on and off Setting automatic gain control Turning visual alerting on or offChanging the language Viewing network information Index Index

1603SW, 1603-I specifications

The Avaya 1603-I and 1603SW are part of Avaya's robust line of desktop phones, designed specifically for businesses seeking reliable communication solutions. These models combine advanced technology with user-friendly features, making them ideal for various business environments.

The Avaya 1603-I is a standard desk phone that showcases Avaya's commitment to quality and functionality. It features a sleek design, which is not only aesthetically pleasing but also ensures durability. This model is equipped with a high-resolution display, providing users with clear access to caller information, call details, and menus. The phone supports six programmable keys, allowing users to customize their experience by assigning frequently used features or contacts to these keys.

One of the standout characteristics of the Avaya 1603-I is its support for IP telephony. This allows for calls to be placed over an internet connection, providing businesses with greater flexibility and potentially reduced call costs. The phone also supports Power over Ethernet (PoE), enabling it to receive power through the same cable used for data transmission, thereby simplifying installation and reducing cable clutter.

The Avaya 1603SW, on the other hand, is a more advanced model that offers additional features suited for businesses with higher communication demands. It includes an upgraded display, allowing for more detailed information to be shown at a glance. The 1603SW comes with two external Ethernet ports, one for connecting the phone to the network and another one that can be used to connect a secondary device, such as a computer. This dual-port capability is particularly useful in crowded office environments where socket availability is limited.

Both models support a range of audio technologies designed to enhance call quality. This includes wideband audio, which provides a broader frequency range for clearer sound, and other noise-cancellation technologies that minimize background disturbances. Furthermore, they both integrate seamlessly with Avaya's unified communications solutions, facilitating features such as conferencing and voicemail, enabling users to manage communications effectively.

In summary, the Avaya 1603-I and 1603SW phones are designed with the modern workplace in mind. Their combination of IP telephony support, user-friendly features, and superior audio quality make them valuable tools for enhancing business communication, improving productivity, and fostering collaboration among teams. With these attributes, Avaya continues to be a leader in the realm of business telephony.
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