Casio 4610SW manual IP Telephony Applications, Phone Application, Speed Dial Application

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specific buttons in the Call Log or other applications. For example, pressing a Line/Feature button in the Call Log application selects the corresponding entry, allowing you to take further action with your selection. When you enter text on a screen (for example, labeling a Speed Dial button), several Line/Feature buttons provide editing features like backspacing or hyphenation. Here is an example of the difference between a Line/Feature button's functionality in the Phone application versus other applications. To call someone from the Phone application (the default display screen) you press the first Line/Feature (call appearance) button and dial your party. But in the Call Log application, pressing the first Line/Feature button selects (highlights) the first call log entry and displays detail information about that call.

In addition to the call-related icons and features, the icons and background display colors are associated with certain administrable features on the call server, and may appear on the display. Several features, such as flash, wink, and flutter, are associated with Call Center operations, and might not apply to many IP telephone users.

 

 

 

 

 

Icon

 

Description/Condition

 

Feature Button Display

 

 

 

 

Background Color

 

 

 

 

 

None

 

Feature is on/active.

 

Light Gray

 

 

 

 

 

None

 

Feature is off/inactive.

 

Light Gray

 

 

 

 

 

None

 

Feature denied (Broken Flutter). This is a temporary condition, accompanied by an "error

 

Light Gray

 

 

beep" the first time it occurs. This condition then changes to the off/inactive state.

 

 

 

 

 

 

 

None

 

Idle. Indicates a (call appearance) line is available.

 

White

 

 

 

 

 

 

 

Ringing. Indicates an incoming call is arriving on this line.

 

White

 

 

 

 

 

 

 

 

 

 

 

 

Active. Indicates the line is in use.

 

Light Gray

 

 

 

 

 

 

 

 

 

 

 

 

On Hold. Indicates a call is on hold on this line.

 

Dark Gray

 

 

 

 

 

 

 

(Soft) Hold. Indicates this line's call was put on hold pending a conference or a transfer.

 

Dark Gray

 

 

 

 

 

 

 

Flash. Used for Call Center operations.

 

Light Gray

 

 

 

 

 

 

 

 

 

 

 

 

Flutter. Used for Call Center operations.

 

Light Gray

 

 

 

 

 

 

 

Wink. Used for Call Center operations.

 

Light Gray

 

 

 

 

 

Four softkeys appear directly below the display area. They allow you to access the other IP telephone applications. In an application, they allow you to perform application-specific functions, like add, save, edit, delete, or cancel. The labels above the softkeys reflect their function relative only to that specific screen.

IP Telephony Applications

Your IP telephone provides four applications (Phone, Speed Dial, Call Log, and Web Access). Additionally, use the Options function to define settings, personalize your phone, and troubleshoot certain functions. All applications appear in the display area, accessed by the softkeys appearing below the display.

A brief description of each application follows.

Phone Application

The Phone application is the primary application. Use this application to make and receive calls, and perform call-handling operations like conference calling or transferring calls to another phone.

Speed Dial Application

The Speed Dial application provides access to speed dial buttons, which facilitate automatic dialing. Use this application to:

set up buttons for speed dialing

update speed dial button label information

remove the label from a speed dial button

4610SW IP Telephone End User Guide 6 P a g e

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Contents Avaya 4610SW IP Telephone End User Guide Table of Contents About Your Telephone Telephone Diagram Navigating Application Screens IP Telephony Applications Phone ApplicationSpeed Dial Application Web Access Application Call Log ApplicationIP Telephone Options Entering Characters Using the Dialpad Call AppearancesEditing During or After Entry Name Entry Example Conventions Used in the Procedure DescriptionsFeature and Feature ConventionsFeature Finder Hold Transfer Call ParkCall Pickup Conference Call Forwarding All CallsCall Log To cancel Send All CallsSend All Calls To send all calls except priority calls to coverageTo delete a single call log entry Priority CallingTo delete all entries from a call log To place a priority call Press PriorityMute Reset PhoneMessage SpeakerphoneSpeed Dial To dial a party using a Speed Dial button To add a call log entry to a speed dial buttonRedial To delete a Speed Dial button labelTo redial the last number called Tones and Their Meanings Ringing TonesFeedback Tones Problem/Symptom Suggested Solution Interpreting Display IconsIcon Troubleshooting IP Telephony Applications Problem/Symptom Suggested ResolutionGlossary AudixAccess Codes Feature Code