Cisco Systems WIP300 manual Wireless-G IP Phone

Page 62

2.When I’m on a telephone call, words are dropped intermittently. Go through this checklist until your problem is solved:

•Are you using a wireless router and cordless phone? If so, the router and cordless phone may be using the same frequency and interfere with each other. Move the cordless phone farther away from the router.

•There may be heavy network activity, particularly if you are running a server or using a file sharing program. Try to limit network or Internet activity during any Internet telephone call. For example, if you are running a file sharing program, files may be uploading in the background even though you are not downloading any files, so make sure you exit the program before you make an Internet phone call.

•There may not be enough bandwidth available for your Internet phone call. You may want to test your bandwidth using one of the bandwidth tests available online. If necessary, access your service account at your Internet phone service provider’s website, and reduce the bandwidth requirements for your service. For more information, refer to your Internet phone service provider’s website.

•There may be too many wireless routers or access points in your location using the same broadcast channel. Try changing the channel that your wireless router or access point uses; refer to the documentation of your router or access point for instructions.

3.The IP Phone does not ring, and my calls automatically go to voicemail. Go through this checklist until your problem is solved:

•Check the ringer volume on the IP Phone, and make sure it is set to an audible level.

•Follow these instructions to reboot your cable or DSL modem, IP Phone, and router:

1.Power off your cable or DSL modem by unplugging its power adapter.

2.Power off the router by unplugging its power adapter.

3.Power off the IP Phone by pressing and holding down the Power On/Off button for two seconds.

4.Wait 30 seconds, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet.

5.Wait 30 seconds. Power on the router by plugging its power adapter into an electrical outlet.

Appendix A: Troubleshooting

Wireless-G IP Phone

53

Common Problems and Solutions

Page 61 Page 63
Image 62
Page 61 Page 63
Contents Wireless- G Page Copyright and Trademarks Table of Contents Appendix a Troubleshooting Wireless-G IP Phone List of Figures Bottom Panel15 Forwarding 67 Enter Register Proxy IP Introduction WelcomeWhat’s in This User Guide? Introduction What’s in This User Guide? Wireless-G IP Phone Getting to Know the Wireless-G IP Phone Bottom PanelFront Panel Navigation ButtonSide Panel Back Panel Installing and Using the Wireless-G IP Phone OverviewCharging the IP Phone’s Battery Setting up the Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Using the Wireless-G IP Phone Configuring the Wireless-G IP Phone Wireless-G IP Phone Home ScreenCall Log Main MenuPhonebook Configuring Your Account MailUsing the E-mail Client Option Description Write NewSpeed Dial Option Description DraftProfile Network ProfileSettings Following options Editing a Network ProfileSIP Account Configuring the Wireless-G IP Phone SIP Account Profile Password RoamingLanguage Secure SetupSettings Alarm Clock ClockCall Settings CSpeed DialSound Settings Display SettingsKeypad Tools IP Statistics Allows you to view network packets statisticsUsing the Web-based Utility How to Access the Web-based UtilityStatus Using the Web-based Utility Phonebook E-mail screen Using the Web-based Utility Network Profile SIP Using the Web-based Utility Settings Sound Settings Display Settings Software Software InformationBootcode Bootcode InformationPassword RebootAppendix a Troubleshooting Common Problems and SolutionsApplication Start and End Protocol IP Address Enable Wireless-G IP Phone Wireless-G IP Phone Power LED does not light up Frequently Asked Questions Can I receive calls while my network is down?Appendix B Glossary Appendix B Glossary Wireless-G IP Phone Wireless-G IP Phone Appendix C Specifications TCP/IPStorage Humidity 10% to 95% Non-Condensing Appendix D Warranty Information Limited WarrantyAppendix D Warranty Information Appendix E Regulatory Information FCC StatementAppendix E Regulatory Information Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Appendix F Contact Information Appendix F Contact Information
Top Page Image Contents