Cisco Systems WIP300 Frequently Asked Questions, Can I receive calls while my network is down?

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Wireless-G IP Phone

Frequently Asked Questions

Can I make calls if my Internet connection is down?

No. Your high-speed Internet connection must be active when you make Internet phone calls.

Can I use the IP Phone to make a call and browse the Internet at the same time?

No. The IP Phone supports either calling or web browsing, not both at the same time. However, you can make calls with the IP Phone while browsing the Internet on your computer. Please note that your web browsing may affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your Internet connection.

Can I receive calls while my network is down?

You cannot directly receive calls while your network is down. However, your Internet phone service account may allow you to forward calls to a different telephone number, such as a cellular phone number. For more information, visit the website of your Internet phone service provider.

56	Appendix A: Troubleshooting
	Frequently Asked Questions

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Contents Wireless- G Page Copyright and Trademarks Table of Contents Appendix a Troubleshooting Wireless-G IP Phone Bottom Panel List of Figures15 Forwarding 67 Enter Register Proxy IP Welcome IntroductionWhat’s in This User Guide? Introduction What’s in This User Guide? Wireless-G IP Phone Bottom Panel Getting to Know the Wireless-G IP PhoneNavigation Button Front PanelSide Panel Back Panel Overview Installing and Using the Wireless-G IP PhoneCharging the IP Phone’s Battery Setting up the Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Using the Wireless-G IP Phone Home Screen Configuring the Wireless-G IP Phone Wireless-G IP PhoneCall Log Main MenuPhonebook Mail Configuring Your AccountOption Description Write New Using the E-mail ClientOption Description Draft Speed DialNetwork Profile ProfileEditing a Network Profile Settings Following optionsSIP Account Configuring the Wireless-G IP Phone SIP Account Roaming Profile PasswordLanguage Secure SetupSettings Clock Alarm ClockCSpeed Dial Call SettingsDisplay Settings Sound SettingsKeypad IP Statistics Allows you to view network packets statistics ToolsHow to Access the Web-based Utility Using the Web-based UtilityStatus Using the Web-based Utility Phonebook E-mail screen Using the Web-based Utility Network Profile SIP Using the Web-based Utility Settings Sound Settings Display Settings Software Information SoftwareBootcode Information BootcodeReboot PasswordCommon Problems and Solutions Appendix a TroubleshootingApplication Start and End Protocol IP Address Enable Wireless-G IP Phone Wireless-G IP Phone Power LED does not light up Can I receive calls while my network is down? Frequently Asked QuestionsAppendix B Glossary Appendix B Glossary Wireless-G IP Phone Wireless-G IP Phone TCP/IP Appendix C SpecificationsStorage Humidity 10% to 95% Non-Condensing Limited Warranty Appendix D Warranty InformationAppendix D Warranty Information FCC Statement Appendix E Regulatory InformationAppendix E Regulatory Information Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Wireless-G IP Phone Appendix F Contact Information Appendix F Contact Information