Cisco Systems OL-18613-01 manual How to Use the Do Not Disturb Feature, 19-10

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Chapter 19 Do Not Disturb

How to Use the Do Not Disturb Feature

Adding DND to Common Phone Profiles

To add DND to a common phone profile, navigate to Device > Device Settings > Common Phone Profile and choose the phone profile that you want to modify. In the Common Phone Profile Configuration window, configure the DND parameters that are shown in Table 19-3.

Table 19-3 Common Phone Profile DND Parameters

Field

Description

 

 

DND Option

When you enable DND on the phone, this parameter allows

 

you to specify how the DND features handle incoming calls:

 

• Call Reject—This option specifies that no incoming call

 

information gets presented to the user. Depending on how

 

you configure the DND Incoming Call Alert parameter,

 

the phone may play a beep or display a flash notification

 

of the call.

 

• Ringer Off—This option turns off the ringer, but

 

incoming call information gets presented to the device, so

 

that the user can accept the call.

 

Note For mobile devices and dual-mode phones, you can

 

only choose the Call Reject option. When you activate

 

DND Call Reject on a mobile device or dual-mode

 

phone, no call information gets presented to the

 

device.

 

 

DND Incoming Call Alert

When you enable the DND Ringer Off or Call Reject option,

 

this parameter specifies how a call displays on a phone.

 

From the drop-down list, choose one of the following options:

 

• None—This option specifies that the DND Incoming Call

 

Alert setting from the Common Phone Profile window

 

will get used for this device.

 

• Disable—This option disables both beep and flash

 

notification of a call but for the DND Ringer Off option,

 

incoming call information still gets displayed. For the

 

DND Call Reject option, no call alerts display and no

 

information gets sent to the device.

 

• Beep Only—For an incoming call, this option causes the

 

phone to play a beep tone only.

 

• Flash Only—For an incoming call, this option causes the

 

phone to display a flash alert.

 

 

How to Use the Do Not Disturb Feature

This section provides instructions for using Do Not Disturb, as well as usage examples for different Do Not Disturb call scenarios.

•Using the Do Not Disturb Feature, page 19-11

•Do Not Disturb Usage Examples, page 19-11

 

 

 

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

 

 

 

 

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OL-18613-01

 

 

 

 

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Contents Configuration Checklist for the Do Not Disturb Feature 19-1Incoming Call Alert Settings Introducing the Do Not Disturb Feature19-2 DND Status Notification for SIP Devices System Requirements for the Do Not Disturb FeatureOverview of Do Not Disturb Architecture DND Status Notification for Sccp DevicesInteractions Interactions and RestrictionsHardware Requirements Call Forward AllMlpp and CER PickupHold Reversion and Intercom CallbackExtension Mobility Restrictions19-6 Setting the Do Not Disturb Service Parameters Installing and Activating the Do Not Disturb FeatureConfiguring the Do Not Disturb Feature Configuring DND SoftkeysConfiguring Device Parameters for DND Configuring a DND Feature Key19-8 19-9 Adding DND to Common Phone Profiles How to Use the Do Not Disturb Feature19-10 DND Ringer Off Option Using the Do Not Disturb FeatureDo Not Disturb Usage Examples 19-11Cisco Unified Communications Manager Phone a calls Phone B 19-12Beep Only 19-13DND Call Reject Option 19-14Basic DND Troubleshooting Troubleshooting the Do Not Disturb Feature19-15 Troubleshooting DND Errors Troubleshooting Phones That Are Running SIPTroubleshooting Phones That Are Running Sccp 19-16Related Topics 19-1719-18

OL-18613-01 specifications

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