Cisco Systems OL-18613-01 Configuring a DND Feature Key, Configuring Device Parameters for DND

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Chapter 19 Do Not Disturb

Configuring the Do Not Disturb Feature

Connected Transfer

Off Hook

Off Hook with Feature

On Hold

Remote In Use

On Hook

Ring In

Ring Out

Digits After First

Configuring a DND Feature Key

To configure a DND feature key, navigate to Device > Device Settings > Phone Button Template and add Do Not Disturb in the Phone Button Template Configuration window.

Configuring Device Parameters for DND

To configure DND on a particular Cisco Unified IP Phone, navigate to Device > Phone and choose the phone that you want to configure. In the Do Not Disturb pane on the Phone Configuration window, configure the parameters that are shown in Table 19-2.

Table 19-2 DND Device Parameters

Field

Description

 

 

Do Not Disturb

Check this check box to enable Do Not Disturb on the phone.

 

 

DND Option

When you enable DND on the phone, this parameter allows you

 

to specify how the DND features handle incoming calls:

 

Call Reject—This option specifies that no incoming call

 

information gets presented to the user. Depending on how

 

you configure the DND Incoming Call Alert parameter, the

 

phone may play a beep or display a flash notification of the

 

call.

 

Ringer Off—This option turns off the ringer, but incoming

 

call information gets presented to the device, so that the user

 

can accept the call.

 

Use Common Phone Profile Setting—This option specifies

 

that the DND Option setting from the Common Phone Profile

 

window will get used for this device.

 

Note For 7940/7960 phones that are running SCCP, you can

 

only choose the Ringer Off option. For mobile devices

 

and dual-mode phones, you can only choose the Call

 

Reject option. When you activate DND Call Reject on a

 

mobile device or dual-mode phone, no call information

 

gets presented to the device.

 

 

 

 

 

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

 

 

 

 

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OL-18613-01

 

 

 

 

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Contents Configuration Checklist for the Do Not Disturb Feature 19-119-2 Introducing the Do Not Disturb FeatureIncoming Call Alert Settings System Requirements for the Do Not Disturb Feature Overview of Do Not Disturb ArchitectureDND Status Notification for SIP Devices DND Status Notification for Sccp DevicesInteractions and Restrictions Hardware RequirementsInteractions Call Forward AllPickup Hold Reversion and IntercomMlpp and CER Callback19-6 RestrictionsExtension Mobility Installing and Activating the Do Not Disturb Feature Configuring the Do Not Disturb FeatureSetting the Do Not Disturb Service Parameters Configuring DND Softkeys19-8 Configuring a DND Feature KeyConfiguring Device Parameters for DND 19-9 19-10 How to Use the Do Not Disturb FeatureAdding DND to Common Phone Profiles Using the Do Not Disturb Feature Do Not Disturb Usage ExamplesDND Ringer Off Option 19-11Cisco Unified Communications Manager Phone a calls Phone B 19-12Beep Only 19-13DND Call Reject Option 19-1419-15 Troubleshooting the Do Not Disturb FeatureBasic DND Troubleshooting Troubleshooting Phones That Are Running SIP Troubleshooting Phones That Are Running SccpTroubleshooting DND Errors 19-16Related Topics 19-1719-18

OL-18613-01 specifications

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