9. Help
57
LThe ink film is not installed. Install it (page
12).
LThe ink film is slack. Tighten it (see step 5 on
page 13).
LThe fax machine is positioned near
appliances such as TVs or speakers which
generate an intense magnetic field.
—————————————————————
PAPER JAMMED
LA recording paper jam occurred. Clear the
jammed paper (page 61).
—————————————————————
PLEASE WAIT
LThe unit is checking that there is no slack or
crease on the ink film. Wait for a moment
while the check is completed.
—————————————————————
POLLING ERROR
LThe other party’s fax machine does not offer
the polling function. Check with the other
party.
—————————————————————
REDIAL TIME OUT
LThe other party’s fax machine is busy or has
run out of recording paper. Try again.
—————————————————————
REMOVE DOCUMENT
LThe document is jammed. Remove the
jammed document (page 63).
—————————————————————
TRANSMIT ERROR
LA transmission error occurred. Try again.
—————————————————————
UNIT OVERHEATED
LThe unit is too hot. Stop using the unit for a
while and let the unit cool down.
Frequently Asked Questions
9.3 When a function does not work, check here

9.3.1 Initial settings

I cannot hear a dial tone.
LThe telephone line cord is connected to the
[EXT] jack on the unit. Connect to the [LINE]
jack (page 16) (KX-FP141 only).
LIf you used a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
LDisconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.
LThe power cord or telephone line cord is not
connected. Check the connections.
LIf you connected the fax machine through a
computer modem, connect the fax machine
directly to a telephone line jack.
I cannot make calls.
LThe dialling mode setting is wrong. Change
the setting of feature #13 (page 47).
The unit does not ring.
LThe ringer volume is turned OFF. Adjust it
(page 17).
LThe TAD ring setting of feature #06 is set to
“RINGER OFF”. Change to another ring
setting (page 47) (KX-FP145 only).

9.3.2 General

The unit displays “CHECK PAPER” though the
paper is inserted.
LThe paper is inserted halfway. Insert it
correctly (page 15) and press {START} to
clear the message.
The other party complains they only hear a
fax tone and cannot talk.
LFAX ONLY mode is set. Tell the other party
the number is only used for faxes.
LChange the receiving mode:
–KX-FP141: TEL mode (page 31)
–KX-FP145: TAD/FAX mode (page 32) or
TEL mode (page 31)
FP141-145AL.book Page 57 Tuesday, October 21, 2003 11:07 AM