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Advanced Call Handling
–When end-to-end nonsecure media is established through the Real-Time Protocol (RTP) and the call status is nonsecure, the phone plays the nonsecure indication tone (six short beeps with brief pauses). (This capability is a change with this release.)
If the Play Secure Indication Tone option is disabled (False), no tone is played.
•Nonprotected call—The phone does not have a “Protected Device” status in Unified CM. No secure or nonsecure indication tone is played.
•Nonsecure call—The phone is not protected on the Unified CM server and the call status is nonsecure.
For more information, see your system administrator.
If you want to... | Then... |
| |
Check the security level of a call | Look for a security icon in the top right corner of the call |
or conference | activity area, next to the call duration timer: |
| Authenticated call or conference |
| Encrypted call or conference |
| Non-secure call or conference |
| |
Verify that the phone connection | Listen for a secure indication tone at the beginning of the call: |
(call status) is secure. | • Secure call status—If the phone is protected, the “Play |
|
| Secure Indication Tone” is enabled, and the call status is |
| secure, a secure indication tone plays on the protected |
| phone at the beginning of a call (three long beeps with |
| pauses). The lock icon is also present to indicate that the |
| call is secure. |
| • Nonsecure call status—If the phone is protected, the “Play |
| Secure Indication Tone” is enabled, and the call status is |
| nonsecure, a nonsecure indication tone plays on the |
| protected phone at the beginning of a call (six short beeps |
| with brief pauses). The play arrow icon is also present to |
| indicate that the call is not secure. |
| For more information, see your system administrator. |
| |
Determine if secure calls can be | Contact your system administrator. |
made in your company | |
| |
Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator.
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) | 45 |
Contents
Americas Headquarters
Page
Contents
Using a Speakerphone
Accessing Voice Messages
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Using this Guide
Getting Started
If you want to Then
Finding Additional Information
Safety and Performance Information
Power Outage
Using External Devices
Cisco Product Security Overview
Accessibility Features
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Connecting Your Phone
Registering with Taps
Adjusting the Handset Rest
Audio Quality Subjective to the User
Headset Support
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Understanding Buttons and Hardware
An Overview of Your Phone
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Description See
For more information
Understanding Lines and Calls
Icon Line or call state Description
Understanding Line and Call Icons
Tip
Understanding Phone Screen Features
Understanding Line and Call Icons,
Icon reference, see Understanding Line and Call Icons,
Accessing the Application Menu
Accessing the Help System on Your Phone
Understanding Feature Availability
Understanding SIP vs. Sccp
Feature Softkey Line Button Label and Icon
Tips
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Corporate Directory
Placing a Call-Additional Options
Choose Personal Address Book
Personal Directory to log
Address Book on
Configuring Fast Dials on
Using Your Personal
Web,
If you want to Then For more information, see
Answering a Call
EndCall
Using Hold and Resume
Using a Single Phone Number
Ending a Call
Toggle microphone on Press Toggle microphone off
Using Mute
Switching an In-Progress Call to Another Phone
Switching Between Multiple Calls
Voice-Message System,
Transferring Calls
Sending a Call to a Voice-Message System
Settings on the Web,
Forwarding Calls to Another Number
User Options Web Pages,
Using Do Not Disturb
Choose User Options Device
Using Conference Features
Making Conference Calls
Web Pages,
Using Conference
Using Join
Using Meet-Me
Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
If you want to Then
Speed Dialing
Advanced Call Handling
Directory on the Web,
Personal Directory on the Web,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Working with Shared Lines
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
Advanced Call Handling
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
Press Change
Services EM Service name can vary
Services Change Credentials
If you want to
Phone,
See Switching an In-Progress Call to Another Phone,
Cisco WebDialer,
See Answering a Call,
See Placing a Call-Additional Options,
Tips
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Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
Using Wideband with your Headset
Using a Speakerphone
Using AutoAnswer with a Headset or Speakerphone
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See Accessing Your User Options Web Pages,
Changing Phone Settings
Customizing Rings and Message Indicators
Settings User Preferences Rings
Settings User Preferences Brightness
Settings User Preferences Contrast
Customizing the Phone Screen
Using Call Logs
Using Call Logs and Directories
Directories Missed Calls , Placed Calls , or
Directories Missed Calls or Received Calls
Press EditDial
Directory Dialing
Directories Corporate Directory exact name
Using Corporate Directory on Your Phone
Directories Personal Directory exact name
Using Personal Directory on Your Phone
Press Fast Dial
Directories Personal Directory Personal
Fast Dials
System,
Accessing Voice Messages
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Options Device
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
Choose User Options Personal Address Book
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Fast Dials Click Add New
Choose User Options Device Click Service URL
Create a PAB entry. See Using Your Personal Address Book on
Click Delete Selected
Using the Address Book Synchronization Tool
Your Phone,
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Click Speed Dials
Click Phone Services
Setting Up Phone Services on the Web
Messages
Controlling User Settings on the Web
Services
Choose User Options User Settings
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Automatically after fifteen seconds
Settings Network Configuration MAC address
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Understanding Additional Configuration Options
See Using a Shared Line,
If you Then For more information
See Using Cisco Extension
Using a Shared Line,
See Using AutoAnswer with a
See Using BLF to Determine a Line
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
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Index
FAC 21, 85 Fast Dials
PAB
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Page
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