AT&T SL87218 user manual Troubleshooting

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Appendix I

Troubleshooting

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as

far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to re- establish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord.

My calls cut in and out while I’m using my cordless hand- set.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless

telephones.

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your phone is plugged in with a modem or surge pro- tector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

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Contents SL87218 User’s manualCanada, dial 1 866 On your purchase of this AT&T productYour telephone contains the following items Parts checklistTable of contents Appendix H, Technical DIR / CID Quick reference guide handsetQuick reference guide telephone base USE indicatorAvoid placing the telephone base too close to Installation preparationTelephone base installation Telephone base & charger installation800 222-3111. In Canada, dial 1 866 Charger installationSideup Battery installation & chargingBelt clip & optional headset To attach the belt clipTo remove the belt clip Desktop to wall mount installation Mounting bracket procedureUpper keeper tab location Wall mount position Wall mounting bracket location Wall mount to desktop installationLower keeper tab location Mounting bracket procedure Ringer volume Handset settingsKey tone Ringer tonePress DIR / CID to select ENGLISH, Francais or Espanol LanguageVisual message waiting voicemail indicator To clear voicemail indicationCLR VOICEMAIL, then press MENU/SELECT Temporary ringer silencing Handset operation Last number redial Auto offPress Handset Locator on the telephone base Handset locatorOptions while on calls Call waitingMultiple handset use not for model SL82118 Mute Chain dialing DirectoryCaller ID history call log Intercom To make an Intercom callTo end the intercom call To transfer an outside call Call transfer using intercomFree one-touch access key Press MENU/SELECT to select AT&T411 SetupFree directory assistance by AT&T 1-800-YELLOWPAGES Exiting the directory About the directoryShared directory CapacityTo create a new directory entry Creating directory entriesKey To review directory entries Directory reviewTo search by name Directory searchTo edit an entry To dial, delete or edit entriesDisplay dial To delete an entryInformation about caller ID with call waiting Caller ID operationAvailable AT this Time How the caller ID history call log worksMemory match Missed new calls indicatorOther options To review the caller ID historyTo review the caller ID history To dial from the caller ID historyAnswering system and voicemail About the answering systemVoice prompts System provides voice prompts to guide you through setupDay & time announcement To check day & timeTo set day & time Answering system mode Call screening at the telephone baseCall intercept Outgoing announcements To play your current outgoing announcementTo record a new outgoing announcement To delete your outgoing announcement Answering system setup Number of rings Base ringer Remote access codeTemporarily turning off the message alert tone Message alert toneMessage playback Options during playbackTo delete all old messages To play back a memo Recording & playing memosMessage counter displays Message counter displaysRemote commands Remote accessTelephone base tones Screen icons, lights & tonesScreen icons & alert tones Handset tonesScreen display messages Handset display screen messagesCharging Avoid water MaintenanceCleaning your telephone Taking care of your telephoneImportant safety information Especially about cordless telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty Limited warranty Limited warranty Extended range and clarity Technical specificationsDect 6.0 digital technology Telephone operating rangeBattery installation and charging, page 8, in this user’s TroubleshootingConnecting Charge light is off in this Troubleshooting guide If your phone is plugged in with a modem or a surge Troubleshooting Troubleshooting Es Time and day Not set Troubleshooting Index Index Action Remote command Remote access wallet card